DALMETRI JONES
PATERSON,NJ
Summary
Dynamic Human Services Aide with a proven track record at Passaic County Board Of Social Services, adept at problem-solving and maintaining data confidentiality. Skilled in behavioral support and organizational skills, I effectively assisted clients in accessing vital resources, ensuring compliance and enhancing service delivery. Committed to fostering positive client outcomes through collaboration and attention to detail.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Supportive Human Services Technician offering agility and confidence in stressful circumstances. Meticulous enrollment facilitator with skill in database management and accurate recordkeeping. Liaises between clients and service providers, translating details and assisting aid recipients with paperwork completion.
Overview
7
7
years of professional experience
Work History
Human Services Aide
Passaic County Board Of Social Services
08.2023 - Current
- Assisted clients with access to community resources and support services.
- Maintained accurate case files and records, ensuring efficient tracking of client progress and compliance with agency requirements.
- Assisted clients in obtaining necessary referrals for health care, housing, employment, and other support services.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Collaborated with social workers to develop individualized service plans.
- Provided information on available social services and benefits programs.
Security Officer
Passaic County Board Of Social Services
03.2020 - 08.2023
- Monitored premises to prevent theft, vandalism, and other criminal activities.
- Conducted regular patrols to ensure safety and security of facilities.
- Implemented access control measures to restrict unauthorized entry.
- Responded to alarms and incidents promptly, ensuring swift resolution.
- Prepared detailed reports on daily activities and security incidents.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored CCTV cameras and alarm systems for security breaches.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Cashier
Dollar Tree
02.2019 - 02.2020
- Processed customer transactions efficiently using POS systems and maintained cash drawer accuracy.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Trained new cashiers on operational procedures and customer service best practices.
- Monitored inventory levels at checkout to ensure availability of essential items for customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
William L. Dickinson
Jersey City, NJ06-2016
Skills
- Behavioral support
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Data confidentiality
- Problem-solving aptitude
- Adaptability
Timeline
Human Services Aide
Passaic County Board Of Social Services
08.2023 - Current
Security Officer
Passaic County Board Of Social Services
03.2020 - 08.2023
Cashier
Dollar Tree
02.2019 - 02.2020
High School Diploma -
William L. Dickinson
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