Oluwaseun David
Irvington,NJ
Summary
Analytical Human Service Technician with in-depth knowledge of county program forms, procedures and policy systems. Accommodating individual skillful in creating customized plans for each client. Commended for effectively handling complex claims and rectifying discrepancies.
Overview
7
7
years of professional experience
Work History
Human Services Aide
Heart To Heart
East Orange, NJ
03.2020 - Current
- Developed strategies for managing difficult behaviors through positive reinforcement techniques.
- Provided emotional support and encouragement to help individuals cope with challenging situations.
- Educated family members about the importance of following prescribed treatments or therapies.
- Provided assistance to clients with daily living activities, such as bathing and dressing.
- Organized appointments and transportation services for clients to medical facilities.
Associate
Amazon
Staten Island, NY
06.2019 - 05.2020
- Processed shipments received from vendors according to established protocols.
- Operated equipment such as scanners and scales correctly during checkout process.
- Conducted inventory checks to ensure accuracy of shelf stock.
QA Analyst
Wayfair
Cranbury, NJ
07.2017 - 06.2019
- Developed and maintained test plans, cases, scripts, and data for manual and automated testing.
- Reviewed requirements documents and developed test plans to meet customer objectives.
- Created detailed bug reports with steps to reproduce the issue along with screenshots when necessary.
- Worked closely with developers to analyze root cause of defects and provide solutions.
- Provided feedback to development teams regarding product performance against expected results.
Education
Bachelor of Science - Geography And Planning Science
University Ado-Ekiti
Ekiti, Nigeria01-2010
Skills
- Meal Planning
- Motivational Interviewing
- Disability Services
- Behavioral Support
Timeline
Human Services Aide
Heart To Heart
03.2020 - Current
Associate
Amazon
06.2019 - 05.2020
QA Analyst
Wayfair
07.2017 - 06.2019
Bachelor of Science - Geography And Planning Science
University Ado-Ekiti
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