Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRANDI DEAN

Pompano Beach,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

OFFICE AGENT

Air General
Fort Lauderdale, FL
10.2018 - Current
  • Ensured accurate data entry into computer systems related to cargo tracking information.
  • Resolved customer complaints promptly in a professional manner.
  • Inspected cargo to ensure compliance with safety regulations prior to loading or unloading.
  • Prepared reports summarizing daily activity related to cargo operations.
  • Created labels that accurately identified packages by content type, origin and destination locations .
  • Verified proper documentation for shipments including bills of lading, manifests, customs documents and other required paperwork.
  • Worked closely with customs officials in order to facilitate clearance of international shipments.
  • Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
  • Adhered to all safety regulations pertaining to the handling of hazardous materials.
  • Assisted customers with cargo handling, loading, and unloading activities.
  • Processed payments from customers for shipping services rendered.
  • Provided customer service in accordance with company policies and procedures.
  • Communicated effectively with truck drivers regarding pickup and delivery schedules.

CASHIER

McDonald's
Miami Gardens, FL
08.2015 - 05.2016
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Issued receipts, refunds, credits or change due to customers.

Crew Member

Busch Gardens Tampa Bay
Tampa, FL
09.2013 - 08.2014
  • Maintained safe food handling practices to prevent germ spread.
  • Informed customers about daily specials in an engaging manner.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Prepared food for various recipes by washing, peeling and dicing ingredients.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Education

High School Diploma -

Miami Carol City Senior High School
Miami Gardens, FL
05.2008

Skills

  • Product Sales
  • Documenting Information
  • Positive Attitude
  • Customer Service Abilities

Timeline

OFFICE AGENT

Air General
10.2018 - Current

CASHIER

McDonald's
08.2015 - 05.2016

Crew Member

Busch Gardens Tampa Bay
09.2013 - 08.2014

High School Diploma -

Miami Carol City Senior High School

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BRANDI DEAN