Brandi Franklin
Monroeton,PA
Summary
Accomplished Senior Account Executive with 15 years in the industry, adept in strategic planning and customer relationship management. Excelled in maximizing revenue through expert market strategy implementation and fostering long-term client loyalty. Demonstrated leadership in cross-functional teamwork, achieving sales targets, and enhancing operational efficiency. Proven track record in partnership development and effective communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Account Executive
Gannon Associates Insurance
01.2021 - Current
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Networked at events and prospected for new customers with diverse strategies.
- Developed strategies using market research with support from cross-functional teams.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Analyzed data to discover trends, informing market strategies, and objectives.
- Motivated team members to meet and exceed sales targets.
- Prepared documentation, finalized sales and maintained records.
- Met existing customers to review current services and expand sales opportunities.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Brought in over $$150,000 in revenue while managing multiple high-profile accounts.
Operations Manager
Gannon Associates Insurance
01.2018 - 01.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reduced operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
Account Manager
Gannon Associates Insurance
04.2010 - 01.2018
- Consulted with businesses to supply accurate product and service information.
- Developed, maintained and utilized diverse client base.
- Attended monthly sales meetings and quarterly sales trainings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Recorded accurate and efficient records in customer database.
- Met existing customers to review current services and expand sales opportunities.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Contributed to team objectives in fast-paced environment.
- Stayed current on company offerings and industry trends.
Education
Associate of Science - Nursing
SUNY Broome Community College
Binghamton, NY05.2006
Skills
- Product and service expertise
- Workload management
- Verbal and written communication
- Marketing strategy implementation
- Account management
- Sales target monitoring
- Deadline management
- Strategic planning
- Prospecting and networking
- Partnership development
- Cross-functional teamwork
- Customer relationship management
Certification
Life, Accident & Health Insurance License - Pennsylvania & New York
PPACA Certified
Timeline
Senior Account Executive
Gannon Associates Insurance
01.2021 - Current
Operations Manager
Gannon Associates Insurance
01.2018 - 01.2021
Account Manager
Gannon Associates Insurance
04.2010 - 01.2018
Life, Accident & Health Insurance License - Pennsylvania & New York
PPACA Certified
Associate of Science - Nursing
SUNY Broome Community College
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