Brandi Harvey
Warren,MI
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
3
3
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Warren, MI
03.2022 - 10.2024
- Assigned tasks to other Food Runners when needed.
- Monitored food quality and presentation standards.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Assisted in training new servers.
- Ensured accuracy of orders prior to delivery by double-checking each item against the customer's order slip.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Checked food before serving it to customers.
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Checked freshness of food and ingredients prior to use.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Monitored inventory levels of all kitchen items and placed orders when needed.
- Assisted in serving meals to customers as needed.
- Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
- Inspected finished dishes for quality assurance purposes.
Education
GED -
Fitzgerald Senior High School
Warren, MI06-2022
Skills
- Table Setting
- Order Management
- Food Delivery
- Beverage Preparation
- Safe Food Handling
- Daily specials memorization
- Hostess support
- Food Running
- Menu Memorization
- Guest Relations Management
- Server training
- Wine Pairings
Certification
- Hostess Training - 2022
- Certified Hostess, Applebee's - 2022
- Certified Neighborhood Expert, Applebee's - 2022
- Certified Food Runner, Applebee's - 2022
- Certified Expo, Applebee's - 2022
- Server Training - 2022
- Certified Server, Applebee's - 2022
- Certified Neighborhood Expert, Applebee's - 2023
- Car side Training - 2023
- Car side, Applebee's - 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeImportant To Me
Flexible work hoursWork-life balanceTeam Building / Company RetreatsTimeline
Server
Applebee's Neighborhood Grill & Bar
03.2022 - 10.2024
GED -
Fitzgerald Senior High School
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