Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
911 Emergency Dispatcher
Fort Bend County Sheriff's Office
02.2022 - Current
Request emergency assistance for callers
Comforts emotionally upset individuals, talks with families of victims, confers with social service agencies and refers people to social service agencies
Provides an initial contact point for the public and public safety providers, to ensure efficient communication of information in emergency and non-emergency situations through the use of telephone, two-way radio, and teletype and TDD equipment
Records notes, updates dispatch records and enters data on file cards
Provides information to the public and responds to general information requests.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
91L - Construction Equipment Repairer
U.S. Army
12.2020 - 08.2023
Utilized variety of tools and diagnostic equipment to complete repairs.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Adjusted machine settings to maximize performance and equipment longevity.
Wrote and revised maintenance procedures.
Managed maintenance activities, supervised staff and inspected equipment.
91L - Construction Equipment Repairer
U.S. Army
11.2017 - 11.2020
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Maintained inventory of repair supplies and ordered parts.
Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
Dismantled machines and equipment to remove defective parts.
Wrote and revised maintenance procedures.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
Certificate - Veterinary Assistant
Pima Medical Institute
Houston, TX
06.2021
High School Diploma -
Conroe High School
Conroe, TX
05.2017
Skills
Map Reading
Unit Dispatch
Emergency Medical Dispatcher Certification
Emergency Police Dispatcher Certification
Dependable and Responsible
Basic Life Support BLS
Prioritizing Situations
Documentation and Reporting
CPR and First Aid
Information Relay
Data Entry
Crisis Management
Computer Skills
Attention to Detail
Multitasking Abilities
Time Management
Typing Speed
Telephone Etiquette
Customer Service
Active Listening
Critical Thinking
Stress Management
Conflict Resolution
Effective Communication
Timeline
911 Emergency Dispatcher
Fort Bend County Sheriff's Office
02.2022 - Current
91L - Construction Equipment Repairer
U.S. Army
12.2020 - 08.2023
91L - Construction Equipment Repairer
U.S. Army
11.2017 - 11.2020
Certificate - Veterinary Assistant
Pima Medical Institute
High School Diploma -
Conroe High School
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