Brandi Johnson
Auntie Anne's Cinnabon
Columbus,OH
1
Certification
4
years of professional experience
Proactive leader with a strong background in customer relationship management and inventory control. Committed to enhancing service delivery and developing high-performing teams to drive business success.
Work History
Assistant General Manager
6 Months- Implemented process improvements that streamlined order fulfillment and reduced wait times.
- Coordinated inventory management, maintaining stock levels and minimizing waste.
- Assisted in daily operations, ensuring efficient service delivery and customer satisfaction.
- Supported team training initiatives to enhance product knowledge and operational efficiency.
Assistant General Manager
1 Year 1 Month- Collaborated with management to develop marketing strategies that increased store visibility and sales growth.
- Enhanced customer engagement by promoting loyalty programs and special offers.
- Contributed to staff scheduling, optimizing labor resources for peak business hours.
- Monitored compliance with health and safety regulations, fostering a safe work environment.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
General Manager
2 Years 7 Months- Analyzed sales data to identify trends, adjusting strategies to maximize revenue growth.
- Directed daily operations to enhance customer satisfaction and streamline service delivery.
- Implemented training programs for staff, improving efficiency and service consistency.
- Fostered a collaborative team environment, enhancing employee engagement and retention rates.
- Established performance metrics to evaluate staff effectiveness and drive continuous improvement efforts.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
Education
No Degree - Early Childhood Care And Education
Skills
Operations management
Inventory control
Food safety and sanitation
Staff management
Staff development
Budget management
Employee scheduling
Customer relationship management
Vendor relationship management
Budget management
Customer loyalty programs
Certification
- ServSafe Training - Exp August 2027
Timeline
Assistant General Manager
Auntie Anne's Cinnabon
03.2026 - CurrentRead More
Assistant General Manager
Noodles & Company
02.2025 - 03.2026Read More
General Manager
Wings Over Columbus
07.2022 - 02.2025Read More
Kaplan College
No Degree from Early Childhood Care And Education
Read More
ServSafe Certification
8 hour training course for food handling and safety. Scored an 89