Brandi Kenyon
Billings,MT
Summary
Dynamic professional with a proven track record at Wells Fargo Bank, NA, excelling in loan servicing accuracy and regulatory compliance. Demonstrated leadership in managing teams of 5-15, showcasing strong communication and attention to detail. Skilled in loan servicing systems and a former Notary Public for Montana, I bring both hard and soft skills to exceed employer expectations.
Overview
11
11
years of professional experience
Work History
Loan Servicing Representative
Wells Fargo Bank, NA
2324 Overland Ave. Billings, MT 59105
08.2017 - 11.2024
- Exceeded performance metrics for loan servicing accuracy, timeliness, and customer satisfaction ratings consistently throughout tenure as a Loan Servicing Representative.
- Maintained compliance with regulatory guidelines by diligently verifying borrower information and documentation.
- Enhanced loan servicing efficiency by accurately reviewing and processing loan documents.
Managed Resource
Spherion Staffing
2324 Overland Ave. Billings, MT 59102
11.2016 - 08.2017
Worked for Wells Fargo Bank, NA processing loan documents and providing payoff information borrowers.
Lead Inventory Specialist
RGIS Inventory Specialists
926 Main St. #21, Billings, MT 59105
12.2013 - 02.2017
- Reduced stock discrepancies by conducting regular audits.
- Led store audits with between 5 and 10 employees.
Education
Business Administration
University of Arkansas
Fayetteville, ARLicensed Practical Nursing - Nursing
Sheridan College
Sheridan, WY05-2004
Certified Massage Therapist - Massage Therapy
Central State Massage Academy
Oklahoma City, OK05-2000
Skills
- Strong communication skills
- Professionalism and integrity
- Regulatory compliance
- Loan servicing systems
- Time management proficiency
- Teamwork and collaboration
- Attention to detail
- Several years of management experience in the quick service and audit industries I was directly in charge of 5-15 employees
Timeline
Loan Servicing Representative
Wells Fargo Bank, NA
08.2017 - 11.2024
Managed Resource
Spherion Staffing
11.2016 - 08.2017
Lead Inventory Specialist
RGIS Inventory Specialists
12.2013 - 02.2017
Business Administration
University of Arkansas
Licensed Practical Nursing - Nursing
Sheridan College
Certified Massage Therapist - Massage Therapy
Central State Massage Academy