Brandi Kenyon
Billings,MT
Summary
Dynamic professional with a proven track record at Wells Fargo Bank, NA, excelling in loan servicing accuracy and regulatory compliance. Demonstrated leadership in managing teams of 5-15, showcasing strong communication and attention to detail. Skilled in loan servicing systems and a former Notary Public for Montana, I bring both hard and soft skills to exceed employer expectations.
Overview
11
11
years of professional experience
Work History
Loan Servicing Representative
Wells Fargo Bank, NA
08.2017 - 11.2024
- Exceeded performance metrics for loan servicing accuracy, timeliness, and customer satisfaction ratings consistently throughout tenure as a Loan Servicing Representative.
- Maintained compliance with regulatory guidelines by diligently verifying borrower information and documentation.
- Enhanced loan servicing efficiency by accurately reviewing and processing loan documents.
Managed Resource
Spherion Staffing
11.2016 - 08.2017
Worked for Wells Fargo Bank, NA processing loan documents and providing payoff information borrowers.
Lead Inventory Specialist
RGIS Inventory Specialists
12.2013 - 02.2017
- Reduced stock discrepancies by conducting regular audits.
- Led store audits with between 5 and 10 employees.
Education
Business Administration
University of Arkansas
Fayetteville, ARLicensed Practical Nursing - Nursing
Sheridan College
Sheridan, WY05-2004
Certified Massage Therapist - Massage Therapy
Central State Massage Academy
Oklahoma City, OK05-2000
Skills
- Strong communication skills
- Professionalism and integrity
- Regulatory compliance
- Loan servicing systems
- Time management proficiency
- Teamwork and collaboration
- Attention to detail
- Several years of management experience in the quick service and audit industries I was directly in charge of 5-15 employees
Timeline
Loan Servicing Representative
Wells Fargo Bank, NA
08.2017 - 11.2024
Managed Resource
Spherion Staffing
11.2016 - 08.2017
Lead Inventory Specialist
RGIS Inventory Specialists
12.2013 - 02.2017
Business Administration
University of Arkansas
Licensed Practical Nursing - Nursing
Sheridan College
Certified Massage Therapist - Massage Therapy
Central State Massage Academy
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