Brandi Krisher
Dynamic professional with extensive experience at Arnot Ogden Medical Center, excelling in customer service and organization. Proven ability to manage confidential patient records and streamline appointment scheduling, enhancing operational efficiency. Skilled in HIPAA compliance and effective communication, contributing to a positive patient experience and supporting healthcare teams in achieving their goals.
Knowledgeable Desired Position with proven track record in managing authorization processes and ensuring compliance with industry standards. Demonstrated expertise in problem-solving and attention to detail, ensuring timely and accurate processing of authorizations. Adept at coordinating with team members and healthcare providers, leading to streamlined operations and improved patient satisfaction.
Work History
Secretary
9 Years 5 Months- Organized and maintained confidential patient records with accuracy.
- Facilitated communication between medical staff and patients effectively.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Maintained confidential patient records, adhering to compliance standards and data protection regulations.
- Facilitated collection of copayments to ensure timely revenue flow.
- Processed insurance authorizations to facilitate timely approvals. Assisted clients with understanding insurance coverage requirements. Coordinated with medical staff to gather necessary documentation for authorization requests.
Rehab Aide
9 Years- Assisted patients with daily living activities to promote independence and comfort.
- Prepared therapy equipment and ensured cleanliness of treatment areas for optimal patient care.
- Supported therapists in implementing rehabilitation exercises, enhancing patient engagement.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Facilitated smooth transitions between therapy sessions by preparing necessary tools, equipment, and documentation in advance.
- Ensured cleanliness of therapy environment to enhance patient safety and comfort.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Checked physical therapy supplies, assisting with ordering and restocking.
Relief Cook/ Float/ Aide
6 Years 8 Months- Prepared ingredients according to standardized recipes and portion sizes.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management, ensuring timely restocking of supplies.
- Operated kitchen equipment safely, adhering to health and safety regulations.
- Organized and prepared cooking supplies and workstations for efficient opening and closing operations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours am- pm, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma
Skills
Accomplishments
11/5/2012- Certificate of Achievement, Davenport &Taylor Managing Violence in a Healthcare Setting
3/18/2015- Certificate of Attendance, Basic Computer Skills for Health Care Professionals Training: Excel 2010 L1
8/10/2016- Certificate of Completion, Coding & Billing for Therapy & Rehab
4/27/17- Business & Industry Certificate, Excel Level 1
5/11/17- Business & Industry Certificate, Excel Level 2
9/28/2017- Certificate of Excellence, Nomination for Employee of the Year at Ira Davenport Memorial Hospital
10/3/2018- Certificate of Completion, Microsoft Office Excel 2013- Part 3- for Arnot Health
March 2023- U Matter Employee Award Winner
Other:
Basic Life Support (CPR and AED) Program- Expires 10/2026