Brandi Lengacher
Leo,IN
Summary
Dynamic and detail-oriented professional with extensive experience at Parkview Packnet Cancer Institute and Parkview Employee Health. Expert in schedule coordination and HIPAA compliance, enhancing patient satisfaction and clinic efficiency. Proven ability to manage calendars and maintain organized office operations while fostering strong communication with medical staff and patients.
Overview
13
13
years of professional experience
Work History
Procedure Surgery Scheduler
Parkview Packnet Cancer Institute
10.2021 - Current
- Coordinated with medical staff to ensure timely communication regarding surgery preparations and patient needs.
- Answer, screen, and direct incoming calls to the appropriate department in a professional manner.
- Handle patient inquires and relay urgent messages to the appropriate department or staff team member.
- Maintains confidentiality and compliance with with HIPPA
Medical Assistant POHC
Parkview Employee Health
09.2014 - 10.2021
- Assisted in patient intake processes, ensuring accurate documentation and streamlined workflow.
- Conducted routine vital sign measurements to support medical assessments and improve patient care.
- Managed appointment scheduling and follow-up communications, enhancing patient satisfaction and clinic efficiency.
- Maintained cleanliness and organization of examination rooms, contributing to a safe healthcare environment.
- Educated patients on medication management and treatment plans, fostering better health outcomes through informed decisions.
- Implemented electronic health record updates, improving data accuracy and accessibility for clinical staff.
- Streamlined supply inventory processes, reducing waste and ensuring availability of essential medical supplies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Support Team Member
Parkview PPG
08.2012 - 09.2014
- Managed front desk operations, ensuring smooth visitor check-in and assistance.
- Coordinated appointment scheduling and calendar management for multiple staff members.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Medical Assisting -
Ross Medical Education Center
Fort Wayne, IN07.2012
Leo High School
05.2008
Skills
- Schedule coordination
- HIPAA compliance
- Calendar management
- Facility coordinating
- Office administration
- Data entry proficiency
Timeline
Procedure Surgery Scheduler
Parkview Packnet Cancer Institute
10.2021 - Current
Medical Assistant POHC
Parkview Employee Health
09.2014 - 10.2021
Support Team Member
Parkview PPG
08.2012 - 09.2014
Medical Assisting -
Ross Medical Education Center
Leo High School
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