Brandi Machuca
San Antonio,TX
Summary
Accomplished Customer Service Manager with a proven track record at Texas Tech Health Science Center, excelling in customer satisfaction and operational efficiency. Expert in Microsoft Office Suite and adept at problem-solving, I significantly improved customer experience. Skilled in navigating complex insurance issues, my focus on results and customer-centric approach drive continuous improvement.
Overview
8
8
years of professional experience
Work History
Customer Service Manager
Texas Tech Health Science Center
01.2013 - 05.2021
handling daily revues
helping customers
handling prior authorizations
organizing events for the company
handling paperwork
dealing with different insurances on a daily basis
Education
Associate of Arts - Cosmetology
Odessa College
Odessa, TX01.2012
Skills
- Customer Service
- Problem-Solving
- Microsoft Outlook, Word, and Excel
- Customer-focused
Accomplishments
I also have my license in Real Estate
Languages
Spanish
Professional Working
English
Full Professional
s
Timeline
Customer Service Manager
Texas Tech Health Science Center
01.2013 - 05.2021
Associate of Arts - Cosmetology
Odessa College
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