Summary

Overview

Work History

Education

Skills

Websites

Timeline

Brandi Mallard

Heath,TX

Summary

Proactive leader with a proven track record delivering risk management solutions to financial institutions. Successfully managed underwriting and project management teams, interfacing with executive level sales and operation leaders. Skilled in project and budget management, focused on underwriting compliance, strategy, and growth. Committed to meeting deadlines and developing high-performance teams with a keen understanding of market and customer needs.

Overview

years of professional experience

Work History

HEAD OF OPERATIONS - RISK MANAGEMENT

Sedgwick Properties of America

Dallas, TX

01.2022 - Current

Oversee central risk projects such as business continuity planning.
Formulated guidelines to ensure adherence to industry standards and legal requirements
Collaborated with senior executives to address critical risks
Develop and implement a comprehensive risk management strategy to minimize potential losses.
Coordinate with other departments to ensure compliance with internal policies and external regulations.
Conduct regular assessments of operational risks and their associated costs.
Provide advice and guidance on best practices in risk management across all business units.
Developed strategies to mitigate potential risks identified through analysis.
Created reports on risk management activities for senior management review.
Developed contingency plans to respond effectively to unexpected events or circumstances that may affect operations or profitability.
Ensured that appropriate controls are in place to manage risk exposure levels.
Collaborated with stakeholders to identify areas of improvement in existing processes related to risk management.

DIRECTOR / PROGRAM MANAGER ULTRA-HIGH NET WORTH

Charles Schwab Private Bank

Westlake, TX

01.2021 - 01.2022

Directed underwriting for UHNW clients with deposits exceeding $10 million
Directed creation process of comprehensive UHNW mortgage system
Monitored and assessed performance metrics for lending portfolio management
Implementing strategic improvements across projects
Worked with a cross functional team to develop a new channel of business for the firm’s elite clientele
Drove overall delivery and execution while managing resources, schedules and financials
Adhered to quality and control guidelines throughout the full systems development life cycle
Decreased cycle time from 90 days to 30 days
Increased mortgage volume from clients by 30%
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Collaborated with senior leadership to set long-term objectives for the company.
Recruited, trained, supervised, evaluated and mentored staff members.
Identified opportunities for improvement in operational performance metrics.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Developed policies and procedures to ensure compliance with corporate standards.
Reviewed internal reports and identified areas of risk or potential cost savings.
Coordinated resources across departments to maximize productivity levels.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Analyzed customer feedback data to identify trends in product performance or customer service issues.
Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Monitored market conditions and competitor activities to inform business decisions.
Provided guidance on legal matters related to contracts or intellectual property rights.
Managed budgeting and financial planning processes for the organization.
Negotiated agreements with external partners such as contractors or consultants.

HEAD OF WHOLESALE (PRIVATE BANKING) UNDERWRITING

MUFG Union Bank

San Diego, CA

01.2020 - 01.2021

Directed overall production of mortgage loans to ensure strategic goals were met
Led company growth and revitalization of UHNW lending platform, including Salesforce
Monitored and evaluated trends to create efficiencies to improve the loan cycle process and client experience
Responsible for portfolio UHNW lending functions including planned growth strategies and product development
Created efficiencies to improve the loan cycle process and client experience
Ensured the bank’s risk vision and risk management policies and programs were understood and adhered to by all staff
Collaborated with regional sales and internal peers to ensure service levels were met
Managed a team of 30+ UWs and 2 team leads and 3 managers
Increased sales volume from $500 million to $3 billion per month

ULTRA-HIGH NET WORTH UNDERWRITING – ASSOCIATE DIRECTOR

UBS

Plano, TX

01.2016 - 01.2019

Responsible for leading, creating and developing complex lending platform for asset-based lending products
Implemented and revamped mortgage platform to streamline and bring in house lending capabilities along with digital transformation
Responsible for tracking strategic mortgage initiatives that fundamentally transformed the front to backend mortgage operating model
Work closely with vendor partners and managers to ensure a smooth transition for system implementation
Responsible for tracking strategic and transformational upgrades to the UHNW lending platform, to enable scalability and growth
Specialized in LLC's, partnerships and corporations’ income and asset analysis
Managed and evaluate risk to the firm
Attained mortgage lending authority of $2 million
Reviewed complex tax returns and asset statements for high-net-worth individuals
Reviewed and determined value of elaborate appraisals
Engaged with senior leadership including C- Suite and board members

SENIOR / CORPORATE UNDERWRITER

Bank of America