Summary
Overview
Work History
Education
Skills
Timeline
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Rachael Ann Miller

Pittsburg,KS

Summary

Proven to excel in fast-paced environments, I enhanced customer satisfaction at Mid America Properties by streamlining office operations and improving team communication. Leveraging strong organizational skills and adaptability, I consistently delivered top-notch service, demonstrating a keen ability to multitask and actively listen to customer needs. My time at Chatters has also given me hands on experience at restaurants and customer service.

Overview

2
2
years of professional experience

Work History

Office Secretary

Mid America Properties
05.2023 - Current
  • Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed complex scheduling for executive staff, ensuring timely attendance at important meetings.
  • Maintained electronic filing systems and categorized documents.
  • Facilitated effective communication between team members by distributing relevant memos and announcements in a timely manner.

Waitress, Hostess, & Food Runner

Chatters
05.2023 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Skate Guard

Lowe's Skateway
10.2022 - 01.2023
  • Initiated distribution, collection and upkeep of rented skates and tracked inventory.
  • Improved skate rental efficiency by maintaining an organized inventory and assisting customers with proper sizing.
  • Maintained superior customer service skills when relaying rink policies and procedures to customers.
  • Facilitated special events, such as birthday parties or group outings, ensuring guests enjoyed a memorable experience at the rink.
  • Enhanced customer experience by ensuring a safe and enjoyable skating environment.
  • Assisted in shutdown of skating rink and managed set up for next day use.
  • Collaborated with fellow staff members to ensure consistent enforcement of facility policies, fostering a fair environment for all patrons.

Education

No Degree - Accounting And Business Management

Pittsburg State University
Pittsburg, KS
05.2028

High School Diploma -

Pittsburg High School
Pittsburg, KS
05.2024

Skills

  • Verbal Communication
  • Schedule Management
  • Travel Arrangements
  • Team Work
  • Customer Service
  • Organization
  • Multi-Tasking
  • Adaptability
  • Active Listening

Timeline

Office Secretary

Mid America Properties
05.2023 - Current

Waitress, Hostess, & Food Runner

Chatters
05.2023 - 08.2023

Skate Guard

Lowe's Skateway
10.2022 - 01.2023

No Degree - Accounting And Business Management

Pittsburg State University

High School Diploma -

Pittsburg High School

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Rachael Ann Miller