Claudia Jurado
Santa Teresa,NM
Summary
Excellent in customer engagement and safe driving practices. Demonstrated ability to enhance customer service and satisfaction, achieving a positive work environment through professionalism and excellent communication. Skilled in understanding customer needs and stress tolerance with all age ranges. Experience with elderly people and has a lot of patience towards all their needs and care. Experience with transportation services and engaging to safe driving, and brings over a clean driving record.
Overview
6
6
years of professional experience
Work History
Office Secretary
MJ7 Logistics LLC
05.2023 - 05.2024
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
Assistant
Huerta Fine Chiropractic
09.2021 - 05.2023
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-ups.
- Responded to customer requests for products, services, and company information.
- Completed clerical duties and tasks for clinic administration.
- Enhanced patient satisfaction by addressing inquiries and resolving issues related to medical appointments
Daycare Driver
GT Creative Kid, Inc.
06.2018 - 12.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered all kids to their homes safely and on time.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
Education
Bachelor of Science - Dental
Universidad Autonoma De Ciudad Juarez Chihuahua MX
Benjamin Franklin 465001.2008
Skills
- Verbal Communication
- Customer Engagement
- Customer Service
- Excellent Communication
- Understanding Customer Needs
- Stress Tolerance
- Professionalism
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- Flexible Schedule
- Transportation
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Office Secretary
MJ7 Logistics LLC
05.2023 - 05.2024
Assistant
Huerta Fine Chiropractic
09.2021 - 05.2023
Daycare Driver
GT Creative Kid, Inc.
06.2018 - 12.2019
Bachelor of Science - Dental
Universidad Autonoma De Ciudad Juarez Chihuahua MX
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