Brandi Markman
Saint Petersburg
Summary
Hospitality professional with comprehensive background in managing front-of-house operations and enhancing guest experiences. Known for fostering team collaboration and adapting to dynamic service demands. Possesses strong communication and organizational skills, ensuring smooth and efficient operations.
Overview
9
9
years of professional experience
Work History
Dental Assistant
Lawrence Klein DDS
09.2024 - Current
- Assisted in patient preparation and comfort during dental procedures.
- Maintained cleanliness and sterilization of dental instruments and work areas.
- Supported dentists by organizing tools and materials for efficient workflow.
- Scheduled patient appointments and managed front desk activities effectively.
Dental Assistant
Leaman Family Dental
03.2019 - 01.2024
- Documented patient records accurately using dental practice management software.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Collaborated with team members to ensure smooth operation of daily tasks.
- Adapted quickly to new procedures and technologies within the dental practice.
Front of House Supervisor
4th Street Chick Fil A
01.2017 - 01.2019
- Enhanced guest experiences by managing front-of-house operations effectively.
- Trained staff on service protocols, improving overall customer satisfaction levels.
- Optimized staffing during peak hours through effective scheduling coordination efforts.
- Resolved inquiries and complaints swiftly, boosting guest satisfaction rates significantly.
- Managed inventory efficiently, reducing waste and tracking supplies accurately.
- Conducted performance evaluations to identify training needs, promoting staff growth.
Education
Dental Assisting Certification -
Pinellas Technical College
Saint Petersburg, FL09-2019
Skills
- Problem-solving
- Customer service
- Excellent time management skills
- Complaint resolution
Timeline
Dental Assistant
Lawrence Klein DDS
09.2024 - Current
Dental Assistant
Leaman Family Dental
03.2019 - 01.2024
Front of House Supervisor
4th Street Chick Fil A
01.2017 - 01.2019
Dental Assisting Certification -
Pinellas Technical College