Brandi McLendon
Marianna,AR
Summary
Dynamic Senior Travel Advisor with Island Travel Group, renowned for curating unforgettable experiences and delivering exceptional customer service. Leveraged strong communication skills to enhance client satisfaction and streamline booking processes, fostering key industry partnerships for exclusive promotions. Committed to providing 7-star service and creating memorable travel adventures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Travel Advisor
Island Travel Group
05.2017 - Current
- Enhanced client satisfaction by providing personalized travel recommendations and exceptional customer service.
- Implemented streamlined processes for handling customer inquiries and bookings, increasing efficiency within the team.
- Organized educational trips for staff members to experience firsthand new products and destination offerings.
- Developed strong relationships with key industry partners, resulting in exclusive access to special promotions and offers.
Education
Biology
University of Arkansas
Fayetteville, AR05-1993
Skills
- Travel industry experience
- Strong communication skills
- Exceptional customer service
- Advanced itinerary planning
- Curating Unforgettable Experiences
- Provides 7 Star Service
Certification
- Hawaii Destination Specialist
- Mexico Travel Specialist
- Europe Specialist Certification
- Disney’s College of Knowledge
- Universal Orlando Specialist
- Marriott Hotel Excellence
- Celebrity Cruises Five Star Academy
- AMResorts
- Certified Hawaii Specialist
- Destination Wedding and HOneymoon Specialist
- Disney Specialist
- IATA / IATAN Accreditation
- CLIA Certification
- Travel Lab
- Seven Star Service
Timeline
Senior Travel Advisor
Island Travel Group
05.2017 - Current
Biology
University of Arkansas
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