Summary
Overview
Work History
Education
Skills
Accomplishments
Research Experience
Timeline
Generic

Brandi Shatto

Shawnee,KS

Summary

Goal-oriented sales director with a proven track record of driving sales and enhancing the client experience. Possessing extensive product knowledge, effective communication skills, and strategic relationship management abilities, excels at leading multiple teams to exceed sales and revenue goals. Expertise lies in prospecting and business development, implementing successful tactics to achieve desired outcomes. Skilled at fostering strong client and employee relationships to create an affluent business environment.

Overview

13
13
years of professional experience

Work History

Studio Director

BODY20
01.2023 - Current
    • Oversaw financial management of the studio, including budgeting, forecasting, invoicing, and expense tracking to maximize profits while minimizing costs
    • Implemented effective retention strategies to increase member satisfaction and reduce attrition to one of the lowest in the corporation at less than 6% month over month
    • Developed and executed successful marketing campaigns to attract new members and generate over $400K in yearly revenue
    • Created and managed diverse fitness programs, including personal training, and specialized challenges to help members reach their goals

Regional Director

Local Barre
09.2021 - 11.2022
  • Oversaw all staff and business operations of the growing boutique fitness studio
  • Created mutual partnerships with local and national businesses to increase brand awareness
  • Led pre-sales for the opening of a new wellness business by generating brand awareness through grassroots marketing techniques
  • Established programs and operational protocols to ensure the achievement of member satisfaction and retention
  • Hired and trained managers and sales associates to help meet and exceed monthly KPIs and revenue goals
  • Planned in-studio and community events to help grow membership base and increase monthly sales

Assistant General Manager

AKT Fitness
07.2017 - 07.2021
  • Managed business operations of 3 studio locations by supervising staff, overseeing schedules, and operating social media accounts
  • Established professional relationships with high profile clients by demonstrating effective communication and identifying and fulfilling client needs
  • Transformed in-studio fitness operations to a virtual platform capable of streaming live classes, selling business merchandise and managing client billing
  • Exceeded monthly revenue goals by driving membership and private training sales utilizing successful business development techniques
  • Planned profitable marketing campaigns and community events which generated numerous leads for the fitness studios
  • Assisted clients in achieving goals by collaborating with clients and trainers to develop personal fitness plans

Sales Consultant

CHG Healthcare Services
02.2016 - 04.2017
  • Increased pipeline of prospective physician candidates by nurturing leads and consistent follow-ups
  • Created professional relationships with physicians through active communication
  • Utilized Salesforce to organize call notes and physician information
  • Communicated with prospective physicians by comprehending their requirements in order to locate suitable healthcare career placements
  • Added value to gross margins through physician salary negotiations

Community Manager

Real Equity Management
05.2013 - 07.2015
  • Led daily operations of a 161 unit apartment complex with over 500 residents resulting in the retention of 97% of community occupants
  • Hired, trained and mentored team of 8 employees to maintain customer satisfaction and upkeep of community
  • Increased resident renewal rate to 40% by implementing leasing tactics and promoting community events
  • Attained 100% occupancy annually through effective management of properties and assurance of customer satisfaction

Senior Leasing Agent

Brookside Properties
08.2011 - 05.2013
  • Trained new leasing agents on leasing best practices and customer care
  • Monitored and fulfilled tenant inquiries and requests to provide an ideal living experience
  • Led tours of properties and negotiated lease rates with prospective customers
  • Utilized market research to ensure industry competitiveness
  • Guided team in completion of the lease-up of a 270-bed complex

Education

Bachelor of Science - Biological Sciences

University of Missouri
Columbia, MO
05-2010

Skills

  • Sales
  • Problem-Solving
  • Account Management
  • Negotiation
  • Client Retention
  • Team Development
  • Business Development
  • Business Operations
  • Management
  • Customer Service
  • Excellent Communication

Accomplishments

  • Employed valuable business development tactics to drive membership sales by 69%, exceed monthly goals, and increase revenue by 64% year to date.
  • Executed methods to promote customer satisfaction within the community, resulting in over 90% retention of residents as well as a 40% increase in annual renewal rate.
  • Consistently surpassed sales goals through effectively growing pipeline and fostering strong relationships with prospective clients.

Research Experience

University of Missouri, Columbia

2010-2011

Researched the effects of the estrogenic endocrine disrupting chemical, bisphenol A, on fetal development under Dr. Frederick vom Saal

  • Collected fetal mouse reproductive tissues and used primary mouse and human cell cultures to investigate cellular mechanisms that mediate responses to hormones and other chemicals
  • Findings concluded that lab mice exposed to low levels of BPA can experience a range of negative effects including cancer, obesity, reproductive issues, and fatty liver disease

Timeline

Studio Director

BODY20
01.2023 - Current

Regional Director

Local Barre
09.2021 - 11.2022

Assistant General Manager

AKT Fitness
07.2017 - 07.2021

Sales Consultant

CHG Healthcare Services
02.2016 - 04.2017

Community Manager

Real Equity Management
05.2013 - 07.2015

Senior Leasing Agent

Brookside Properties
08.2011 - 05.2013

Bachelor of Science - Biological Sciences

University of Missouri
Brandi Shatto