Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandi Westbrooks

Detroit

Summary

ASC MEMBER

LEARNING AMBASSADOR

PG

PIT DRIVER

TDR ASSOCIATE

Overview

5
5
years of professional experience

Work History

Shipping and Receiving Coordinator

Amazon
07.2023 - Current
  • Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in
  • Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
  • Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
  • Trained new team members on company policies and procedures, fostering a positive work culture within the department.

Store Lead

DSW Shoe Warehouse
12.2021 - 04.2022
  • Dealt with customer complaints and rectified product and service issues.
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions. Complementary discounts were given.
  • Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.

Dock Loader

Amazon DTW5
05.2020 - 12.2021
  • Operated forklifts, pallet jacks and semi-trucks as part of cargo transfer operations.
  • Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
  • Packaged outgoing material for shipment by sealing cardboard boxes with tape and shrink-wrapping packages.
  • Separated, labeled and organized incoming shipments, initiating routing to proper warehouse or outgoing vehicle.
  • Organized, inspected, repaired and replenished pallets used in moving freight.
  • Maintained security and safety of dock area and shipments, limiting access to authorized personnel.
  • Identified and inspected incoming shipments, documented receipt and pinpointed next carrier or destination.
  • Installed bracing or padding while loading to prevent shifting or slippage of cargo during shipment.
  • Trained new dock workers in prompt and safe loading, unloading and warehousing.
  • Organized efficient daily work plans based on oral instructions and written directions to meet
  • Attached identifying tags to containers to mark with identifying information.
  • Transported more than materials pallets between storage and production areas each day.

Education

Some College (No Degree) -

Henry Ford College
Dearborn, MI

High School Diploma -

St. Benedictine High School
Detroit, MI
05.1997

Skills

  • Merchandising
  • Employee management
  • Active listener
  • Team building
  • Conflict resolution
  • Reliable and trustworthy
  • Supervisor
  • People skills
  • Data management
  • Loss prevention
  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Shipping and receiving
  • Training facilitation

Timeline

Shipping and Receiving Coordinator

Amazon
07.2023 - Current

Store Lead

DSW Shoe Warehouse
12.2021 - 04.2022

Dock Loader

Amazon DTW5
05.2020 - 12.2021

High School Diploma -

St. Benedictine High School

Some College (No Degree) -

Henry Ford College

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