Brandi Wilson
Boone,Iowa
Summary
Hardworking medical professional knowledgeable about plasma donation and managing adverse events. Competent in maintaining screening processes and recordkeeping requirements. Skilled in organizing paperwork, collecting vitals and conducting tests. Effective at completing medical histories and physical examinations of potential plasma donors. Well-versed in providing oxygen, using AED machines and administering medications. Excellent interpersonal and communication skills.
Overview
22
22
years of professional experience
Work History
Center Medical Specialist
Grifols Biomat USA
09.2022 - Current
- Educated donors on general health assessment results.
- Responded to and managed adverse events to resolve symptoms.
- Administered and electronically managed donor consent forms in donor record file.
- Registered donors, collected histories and gathered vital signs.
- Built and maintained positive working relationships with donors and staff.
- Provided exceptional customer service to donors, answering questions and addressing concerns.
- Tested donors for reactive markers and informed donors of results.
- Assists in employees training and coaching regarding medical SOP's as necessary.
- Selection of suitable plasmapheresis donors by performing physical examinations and taking medical histories on all donors through the use of FDA approved SOPs, current state and federal guidelines, OSHA, CLIA,cGMP and internal company procedures.
Nurse, Supervisor, Phlebotomist, Interm Manager
Biolife Plasma Services
08.2001 - 09.2022
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Ensured plasma and donor safety by accurately determining donor eligibility, through electronic medical history interview and acceptance requirements according to Medical Affairs Guide, physical examination, proper management of informed consent, AIDS education, and confidential self-exclusion
- Reviewed serum protein testing, including accumulated plasma records, blood testing, prepared advisement information for reactive viral markers, notified and counseled donors of unsuitable results
- Performed preplacement evaluation of new hire medical history questionnaires, managed all aspects of referrals to Occupational Health and maintained employee medical records, managed employee injury incidents and vaccine program
- I have been trained in 5s and the lean concepts and traveled for Biolife to many different centers across the US to set up process flow prior to the centers opening.
- Refer to the medical Center Physician or Medical Affairs when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues concerning donor safety and eligibility.
- Follow applicable SOPs for medical emergencies including the execution of center physicians standing orders and donor transport to emergency care facilities.
- Responsible for the general supervision of the employees assigned to the production areas.
- Trained and educated staff in SOP importance as well as compliance.
- Supported the center management team in identifying opperational opportunities for continuous improvement, initiating changes to center processes as needed through use of company approved procedures including 5s, value stream mapping and Kaizen.
Education
Associate of Science - Nursing
Des Moines Area Community College
Ankeny, IA12.2020
High School Diploma -
Gilbert High School
Gilbert, IA06.1992
Skills
- Plasma Donation Procedures
- Verifying Eligibility
- Office Administration
- Direct Supervision
- Completing Medical Histories
- HIPAA Compliance
- Treatment Options
- Reviewing Test Results
- Customer Service
- Screening Processes
Accomplishments
I have held an interim management position and a supervisor position at the Ames Biolife. I also was the lead Lean Manager at the Ames Biolife. I was expected to communicate and uphold the lean principles by holding monthly meetings to discuss feedback and progress expectations. I am comfortable in customer service with all ages of donors. I understand and practice confidentiality with donors as well as staff. I enjoy educating the donors in their health and wellness practices to help them get the most out of their donation experience. I am passionate about the plasma industry and understand the bigger picture after meeting and getting to know some of the recipients personally.
Timeline
Center Medical Specialist
Grifols Biomat USA
09.2022 - Current
Nurse, Supervisor, Phlebotomist, Interm Manager
Biolife Plasma Services
08.2001 - 09.2022
Associate of Science - Nursing
Des Moines Area Community College
High School Diploma -
Gilbert High School
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