Highly motivated professional with 27 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
Work History
Owner
A Wise Choice Preschool and Daycare, LLC.
Campbellsville, KY
03.2012 - Present
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Collaborated with other owners on joint ventures and shared resources.
Ensured compliance with local, state, and federal regulations.
Developed policies and procedures for the organization.
Provided direction and guidance to employees.
Conducted performance reviews for employees on a regular basis.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Consignment Store Owner & Premier Jewelry Consult
Self-employeed
Lebanon, KY
2010 - 2012
Created a unique shopping experience for customers by providing personalized service.
Managed inventory levels, restocking shelves as needed.
Organized and scheduled staff to maximize efficiency in the store.
Maintained records of sales, profits and losses within the store.
Analyzed financial data to identify trends that could improve operational performance.
Assisted with purchasing decisions based on customer demand and current market conditions.
Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
Resolved customer complaints in a timely manner while maintaining a positive attitude.
Claimstaker
Unemployment Office
Danville, KY
2009 - 2010
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated leadership by making improvements to work processes and helping to train others.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Preschool Teacher
Marion County Board Of Education
Lebanon, KY
2003 - 2008
Assisted in providing a safe and secure environment for children.
Organized educational materials and resources to create an engaging learning environment.
Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Developed lesson plans that incorporated creative teaching techniques.
Established positive relationships with parents and guardians by regularly communicating student progress.
Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
Facilitated group play activities that encouraged collaboration among students.
Encouraged critical thinking skills through problem solving activities.
Supervised outdoor playtime while ensuring safety regulations were followed.
Provided individual attention to each student as needed during class time.
Education
Bachelor of Science - General Studies
Eastern Kentucky University
Richmond, KY
05-2009
Associate of Applied Science - Early Childhood Education
St. Catherine College
Springfield Ky
05-2000
Skills
Administrative Oversight
Budget Administration
Business Management
Labor Relations
Financial Management
Staff Management
Customer Relations
Staff hiring
Effective Communication
Affiliations
I love spending time with my husband and three children.
I enjoy swimming and camping.
Timeline
Owner
A Wise Choice Preschool and Daycare, LLC.
03.2012 - Present
Consignment Store Owner & Premier Jewelry Consult
Self-employeed
2010 - 2012
Claimstaker
Unemployment Office
2009 - 2010
Preschool Teacher
Marion County Board Of Education
2003 - 2008
Bachelor of Science - General Studies
Eastern Kentucky University
Associate of Applied Science - Early Childhood Education
St. Catherine College
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