Brandie Copeland
Canton,MS
Summary
Dynamic sales associate with a proven track record at Bear Creek Wine & Spirits, excelling in customer engagement and cash handling. Adept at multi-tasking in high-pressure environments, I consistently upsold products, enhancing revenue while fostering lasting relationships. Skilled in POS system operation, I ensure seamless transactions and exceptional service.
Overview
14
14
years of professional experience
Work History
Sales Associate
Bear Creek Wine & Spirits
07.2024 - Current
- Engaged with customers to build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Bartender, Server
Theo’s Feedmill
10.2022 - 06.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server
Neon Pig
01.2019 - 09.2022
- Explained menu items and suggested appropriate options for foods.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Kermit’s Outlaw Kitchen
08.2012 - 01.2016
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Arts - Business Administration, Marketing
University of Mississippi
Oxford, MS05.2005
Skills
- Flexible schedule
- POS system operation
- Multi-tasking strength
- Customer engagement
- Relationship building
Timeline
Sales Associate
Bear Creek Wine & Spirits
07.2024 - Current
Bartender, Server
Theo’s Feedmill
10.2022 - 06.2024
Server
Neon Pig
01.2019 - 09.2022
Bartender
Kermit’s Outlaw Kitchen
08.2012 - 01.2016
Bachelor of Arts - Business Administration, Marketing
University of Mississippi