Brandie Fenstermaker
Aubrey,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Rural Carrier
USPS
Tulsa, OK
02.2017 - Current
- Deliver letters, documents, and parcels to businesses and homes
- Travels planned routes on foot or by truck
- Collects outgoing mail along route, and when necessary, collects money for postage due
- Sorts mail, including packages, according to delivery sequence
- Loads sacks and boxes filled with mail onto and off mail truck
- Maintains logs to monitor delivery rates and vehicle maintenance scheduling
- Obtains signatures on registered, insured, and certified mail
- Communicates with dispatcher and modifies route according to instructions when needed
- Answers questions about USPS or company policies from customers along routes
- Provides change-of-address cards and other postal forms
- Operates postal equipment
- Started with USPS in February 2017 as a Rural carrier assistant in Leesburg, GA
- Moved to Tulsa, OK in December 2018 and transferred as an RCA to the Broken Arrow, OK office
- Promoted to a full-time Rural Carrier in April 2020
- Currently a Rural Carrier in Broken Arrow, OK East office
- Required to keep the mail safe at all times and have an impeccable driving record
- Excellent sense of organization and customer service skills
- Fluent in multitasking and handling stressful situations.
Floor set / Sales Associate
Bath & Body Works
Albany, GA
03.2017 - 12.2018
- Used planogram to set tables for the new month with seasonal items or specials
- Cleaned the store, set walls, and replenished product after the store was closed
- Assisted with backroom inventory
- Welcomed customers as a sales associate during store hours
- Introduced customers to new inventory and helped them find their favorite products
- Ran the POS system
- Secured a lead position on the reset team, overseeing a group of team members and facilitating in building table displays.
Retail Merchandiser
Acosta Sales and Marketing
Albany, GA
05.2012 - 04.2016
- Understood customer behavior, monitored stock movements, managed inventory levels, ensured product displays were appealing to customers, and implemented promotional activities
- Handled supply problems and customer issues
- Built rapport with management at individual stores
- Recognized optimal Point of Sale areas within the stores and discussed with management a way of getting my product in that spot
- Traveled from store to store in a large territory
- Worked independently
- Delivered product to stores, replenished product on shelves, rotated product in the back room and at the POS location
- Inventoried the POS location and back stock room
- Had excellent sales experience and proof that my product would sell better in certain locations
- Placed coupons or samples on product with management approval
- Developed an excellent rapport with store personnel.
Education
Technical school in Medical Terminology -
Valdosta Technical School
12.1998
High school diploma -
Hemet High School
06.1995
Skills
- Cash handling
- Customer service - 10 years
- Communication skills
- Negotiation - 7 years
- Load & Unload
- Medical terminology
- POS
- Cash register
- Merchandising - 10 years
- Driving
- Vehicle Maintenance
- Planograms
- Pricing - 5 years
- Data Entry
- Outbound sales
- English
- Sales - 10 years
- Retail sales
- Office Administration
- Pricing
- Marketing
- Merchandising
- Inventory Control
- Medical Terminology - Less than 1 year
- Time management - 10 years
- Delivery Driver Experience
- Upselling
- Planograms - 10 years
- Organizational skills - 10 years
- Computer skills
- Excel - 3 years
Certification
- Driver's license
- Medical Terminology certification, 09/01/98
Timeline
Floor set / Sales Associate
Bath & Body Works
03.2017 - 12.2018
Rural Carrier
USPS
02.2017 - Current
Retail Merchandiser
Acosta Sales and Marketing
05.2012 - 04.2016
Technical school in Medical Terminology -
Valdosta Technical School
High school diploma -
Hemet High School
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