Summary
Overview
Work History
Education
Skills
Timeline
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Brandie Ferguson

Baltimore,MD

Summary

Friendly, outgoing and detail-oriented professional with proven history of resourcefulness and reliability. With unmatched customer service skills. Dedication to efficiency and accuracy. Here to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Mail Sorter

DHL ECommerce
11.2022 - 04.2023
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Evaluated mail trays to determine proper placement.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Maintained high level of confidentiality with mail items in line with regulations.

Housekeeper

Priority Staffing Services
02.2022 - 10.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Sales Associate

Burlington Coat Factory Warehouse
01.2020 - 09.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Nutrition Assistant

Johns Hopkins Hospital
04.2018 - 12.2019
  • Assisted with preparation and serving of food in line with established nutrition guidelines.
  • Maintained food and sanitation standards to prevent food-borne illness and promote health.
  • Provided support to individuals with special dietary need to meet unique nutritional requirements.
  • Collaborated with healthcare professionals to provide optimal nutritional care for patients.
  • Prepared ingredients for menu items.
  • Warmly greeted patients and visitors and made each feel welcome.

Picker/Packer Associate

Tessco Technologies Inc.
09.2017 - 03.2018
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed daily orders with expert picking and packing of shipments.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Assembled boxes, cartons and containers to package items.
  • Sorted and stacked finished items.
  • Placed items into bags, boxes or other containers.

Cashier Manager

Walmart
03.2016 - 08.2017
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Childcare Provider

Little Sunshines Daycare
05.2014 - 02.2016
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Read stories, sang songs and facilitated creative play.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.

Education

High School Diploma -

Excel Academy Francis M. Wood High School
Baltimore, MD
05.2015

Skills

  • Mail and Packages
  • Strong Organization Skills
  • Microsoft Excel
  • Customer Service
  • Financial Management
  • Cash Drawer Management
  • Time Management
  • Leadership Experience
  • Telephone Etiquette
  • Drivers License
  • Sanitation and Hygiene
  • Meal Preparation
  • Coaching and mentoring

Timeline

Mail Sorter

DHL ECommerce
11.2022 - 04.2023

Housekeeper

Priority Staffing Services
02.2022 - 10.2022

Sales Associate

Burlington Coat Factory Warehouse
01.2020 - 09.2020

Nutrition Assistant

Johns Hopkins Hospital
04.2018 - 12.2019

Picker/Packer Associate

Tessco Technologies Inc.
09.2017 - 03.2018

Cashier Manager

Walmart
03.2016 - 08.2017

Childcare Provider

Little Sunshines Daycare
05.2014 - 02.2016

High School Diploma -

Excel Academy Francis M. Wood High School

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Brandie Ferguson