Karen Lamkin
San Antonio,TX
Summary
Results-oriented professional with over 30 years of experience in sales, training, and logistics. Skilled in organizational training, budget oversight, talent acquisition, and employee recruitment and onboarding. Proven leadership in sales management, business analysis, performance optimization, and staff development. Strong abilities in leadership, effective communication, problem-solving, and employee relations.
Overview
17
17
years of professional experience
Work History
Process Assistant
Amazon
San Antonio, TX
11.2022 - Current
- Assist operations leaders and team members to promote efficient workflows within the fulfillment center.
- Manage departmental tasks, allocate resources, coordinate meetings, and ensure SOP compliance.
- Monitor associate performance and facilitate training on safety protocols and best practices.
Middle Market Accounts Representative
UPS
San Antonio, TX
01.2018 - 09.2024
- Developed sales strategies to promote UPS products, supporting customer retention and growth.
- Utilized systems to research account data, prioritize opportunities, and address customer inquiries.
National Accounts Representative
UPS
San Antonio, TX
01.2017 - 01.2018
- Analyzed financial data to assess the impacts of business decisions and offered logistics solutions.
- Served as WLD ambassador for Team Ogden.
Collection Account Executive Lead
US Oncology
San Antonio, TX
03.2015 - 01.2017
- Managed collections efforts for the corporate office and clinics; coordinated payment arrangements.
- Developed coaching programs for employees to achieve monthly collections targets.
Collection Account Executive Lead
Sarma
San Antonio, TX
10.2008 - 05.2014
- Led talent acquisition and onboarding for new employees; managed performance metrics for clients.
- Oversaw daily operations and performance reviews for a team of 75 employees.
Education
Business Administration, Human Resources
Brown Mackie College
San Antonio, TXSkills
- Analytical and Investigative Skills
- Training and Development
- Peer Relationship Building
- Effective Communication
- Technical Computing Skills
- Adaptability and Flexibility
- Time Management
- Strategic Action Planning
- Positive Conflict Resolution
- Empathy and Patience
- Attention to Detail
References
Debra Wysong (UPS Enterprise Manager)
Contact: 210-275-2410
Lance Butler (UPS Enterprise Manager)
Contact: 956-451-4818
Timeline
Process Assistant
Amazon
11.2022 - Current
Middle Market Accounts Representative
UPS
01.2018 - 09.2024
National Accounts Representative
UPS
01.2017 - 01.2018
Collection Account Executive Lead
US Oncology
03.2015 - 01.2017
Collection Account Executive Lead
Sarma
10.2008 - 05.2014
Business Administration, Human Resources
Brown Mackie College