Brandie Lustila
Jordan ,MN
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Crooked Pint
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
The Wilds Golf Course
02.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Salesperson
Palm Beach Tan
10.2023 - 06.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Cashier
Rasing Canes Chicken Fingers
06.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Texas Roadhouse
11.2021 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor in Business Marketing Education - Business Marketing
University of Minnesota
Minneapolis, MN06-2027
High School Diploma -
Prior Lake High School
Prior Lake, MN06-2023
Skills
- Exceptional customer service
- Self motivation
- Professionalism
- Stress management
- Hospitality service expertise
- Memory retention
- Reliability
- Multitasking
Timeline
Server
Crooked Pint
10.2024 - Current
Salesperson
Palm Beach Tan
10.2023 - 06.2024
Cashier
Rasing Canes Chicken Fingers
06.2022 - 06.2023
Server
The Wilds Golf Course
02.2022 - Current
Hostess
Texas Roadhouse
11.2021 - 08.2022
Bachelor in Business Marketing Education - Business Marketing
University of Minnesota
High School Diploma -
Prior Lake High School
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