Summary
Overview
Work History
Education
Skills
License
Timeline
Generic

Brandie Souza

Pacifica,CA

Summary

Compassionate and dedicated Licensed Vocational Nurse graduate with a solid foundation in patient care and a commitment to delivering safe, effective nursing services. Aiming to leverage skills in a dynamic healthcare setting to enhance patient experiences and support team goals.

Overview

7
7
years of professional experience

Work History

Patient Service Representative

Sutter Health
Burlingame, USA
04.2019 - Current
  • Provide excellent customer service.
  • HIPPA compliance
  • Cultivated positive connections with healthcare providers.
  • Managing multiple doctor’s schedules and scheduling or adjusting patient appointments when needed
  • Manage patient messages for 10+ providers including calls, messages sent via patient portal, scheduling and rescheduling appointments

VN Clinicals

Unitek College
07.2023 - 10.2024
  • Attended clinical rotations at Millbrae Care Center, Pacifica Nursing and Rehab Center, and Central Gardens Post Acute
  • Provided patient hygiene and grooming
  • Medication administration
  • Obtained vital signs
  • Assisted with meals and feeding patients as needed

Patient Care Coordinator

MensanaSF
San Francisco, USA
05.2018 - 04.2019
  • Prior authorizations for medications
  • Answered phones
  • Collected copays/coinsurance
  • Drafted notes for leave of absences, accommodation letters, and ESA letters
  • Patient recall
  • Processed medical records
  • Assisted with prescription refills

Education

Vocational Nursing Program -

Unitek College
South San Francisco, CA
12-2024

Skills

  • Bilingual English/Spanish
  • BLS Certified
  • Knowledge of Epic EHR
  • Medication administration
  • Injections (IM/SC/ID)
  • Obtaining vital signs
  • Patient advocacy
  • Wound care
  • Team player
  • Patient education
  • Patient assessment
  • Interpreting physician orders
  • Medical terminology
  • Phone etiquette
  • Customer service
  • Patient interviewing skills
  • Routing lab results
  • Infection control

License

LVN, xxxxxx

Timeline

VN Clinicals

Unitek College
07.2023 - 10.2024

Patient Service Representative

Sutter Health
04.2019 - Current

Patient Care Coordinator

MensanaSF
05.2018 - 04.2019

Vocational Nursing Program -

Unitek College

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Brandie Souza