Brandie Williams
Memphis,TN
Summary
Motivated and dependable professional with over 8 years of experience in customer service, retail, and operations. Strong communication, problem-solving, and interpersonal skills developed through working with diverse populations in fast-paced environments. Currently pursuing a Bachelor of Science in Health Studies, and seeking an internship to gain hands-on experience in a healthcare or community-focused setting.
Overview
16
16
years of professional experience
Work History
Fulfillment Associate
Amazon
Memphis, TN
09.2021 - Current
- Process and manage high-volume orders with accuracy and efficiency
- Resolve issues to ensure customer satisfaction and timely service
- Maintain strong attention to detail in a fast-paced environment
- Collaborate with team members to meet daily performance goals
Customer Service Associate
Kroger
Memphis, TN
08.2017 - 09.2021
- Assisted customers with purchases, questions, and issue resolution
- Maintained professionalism in high-volume, fast-paced settings
- Handled cash transactions accurately and efficiently
- Supported store organization and daily operations
Cashier / Sales Floor Associate
Burlington
Memphis, TN
11.2015 - 02.2017
- Processed transactions accurately and efficiently
- Assisted customers with product selection and inquiries
- Maintained organized and clean sales floor
Head Cashier
McAlister’s Deli
Memphis, TN
10.2010 - 11.2014
- Supervised cashier operations and supported team performance
- Trained employees and improved service efficiency
- Resolved customer concerns and maintained satisfaction
- Managed multiple responsibilities in a fast-paced environment
Education
Bachelor of Science - Health Studies
University of Memphis
Memphis, TN12.2026
Skills
- Customer service and support
- Patient interaction and communication
- Interpersonal skills
- Problem solving and conflict resolution
- Team collaboration
- Time management and organization
- Attention to detail
- Adaptability
- Data entry and record handling
Timeline
Fulfillment Associate
Amazon
09.2021 - Current
Customer Service Associate
Kroger
08.2017 - 09.2021
Cashier / Sales Floor Associate
Burlington
11.2015 - 02.2017
Head Cashier
McAlister’s Deli
10.2010 - 11.2014
Bachelor of Science - Health Studies
University of Memphis