Brandijane Gomez
San Antonio,TX
Summary
Dynamic professional with extensive experience in operations management and relationship building at Pinpoint Roofing and Construction. Proven track record in optimizing project efficiency and enhancing customer satisfaction through effective decision-making and risk management. Skilled in documentation and reporting, ensuring compliance and quality standards while fostering positive client interactions.
Overview
10
10
years of professional experience
Work History
Owner/Operator Manager
Pinpoint Roofing and Construction
01.2025 - Current
- Managed project timelines and budgets to ensure timely completion of roofing and construction projects.
- Led team in executing high-quality residential and commercial roofing installations.
- Oversaw customer relationship management, ensuring client satisfaction through effective communication and service delivery.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Assessed income and expenses and adapted plans to improve profit levels.
Construction Production Manager
Pinpoint Company
11.2023 - 12.2024
- Led project planning, ensuring alignment with client specifications and regulatory requirements.
- Coordinated subcontractor activities, fostering collaboration to meet project timelines and quality standards.
- Managed budget forecasting, identifying cost-saving opportunities without compromising project integrity.
- Conducted site inspections, ensuring compliance with safety regulations and adherence to project specifications.
- Developed comprehensive progress reports for stakeholders, facilitating informed decision-making throughout project lifecycle.
Roofing Sales Associate
Pinpoint Company
01.2022 - 10.2023
- Developed relationships with clients to understand roofing needs and provide tailored solutions.
- Conducted roof inspections to assess damage and recommend appropriate repair or replacement options.
- Collaborated with contractors to coordinate project timelines and deliver exceptional customer service.
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
Licensed Practical Nurse
University Health System
09.2015 - 12.2021
- Administered medications and treatments as prescribed, ensuring patient safety and adherence to care plans.
- Monitored vital signs and reported changes in patient conditions to nursing staff for timely interventions.
- Educated patients and families on health management, medication use, and post-discharge care instructions.
- Collaborated with multidisciplinary teams to coordinate comprehensive patient care and improve outcomes.
Education
High School Diploma -
Douglas MacArthur High School
San Antonio, TX05-2009
Skills
- Operations management
- Documentation and reporting
- Relationship management
- Risk management
- Decision-making
- Customer service
- Safe driving practices
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner/Operator Manager
Pinpoint Roofing and Construction
01.2025 - Current
Construction Production Manager
Pinpoint Company
11.2023 - 12.2024
Roofing Sales Associate
Pinpoint Company
01.2022 - 10.2023
Licensed Practical Nurse
University Health System
09.2015 - 12.2021
High School Diploma -
Douglas MacArthur High School