Brandine Casting
Delray Beach,FL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Customer Service Representative
Home Depot
04.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier
Arby's Restaurant
01.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Nursing
Palm Beach State College
Lake Worth, FL06.2024
High School Diploma -
Atlantic Community High School
Delray Beach, FL05.2022
Skills
- Customer complaint resolution
- Adaptability
- Active listening
- Empathy and understanding
- Positive Attitude
- Teamwork and collaboration
- Patience and composure
- Work Task Prioritization
- Conflict Resolution
- Communication
- Attention to details
- Time management
Certification
- Certified EKG Technician, NHA - 03/2022 - 03/2026
- Certified Patient Care Technician, NHA - 10/2023 - 10/2027
- Certified BLS/CPR, 12/2023 - 12/2025
Languages
Haitian Creole
Native or Bilingual
English
Native or Bilingual
French
Native or Bilingual
Timeline
Customer Service Representative
Home Depot
04.2022 - Current
Cashier
Arby's Restaurant
01.2021 - 04.2022
Associate of Arts - Nursing
Palm Beach State College
High School Diploma -
Atlantic Community High School
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