Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Brandom Montero

Miami,FL

Summary

Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Raising Canes
Homestead, FL
10.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Deli Clerk

Publix
Homestead, FL
06.2024 - 10.2024
  • Assisted customers with selecting products from the deli case or menu board.
  • Documented and entered special orders for event catering and party trays.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Maintained safe food handling practices to prevent germ spread.
  • Greeted customers in a friendly and professional manner.
  • Directed post-palletizing workflows, managing shrink-wrapping and product palletization processes.

Cross Trainer

Shake Shack
Miami, FL
09.2021 - 06.2024
  • Provided guidance on job-related issues to new hires during their first weeks with the organization.
  • Facilitated group discussions between experienced staff members and new hires to provide insight into job expectations.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Communicated effectively with co-workers to ensure smooth workflow.
  • Handled inventory receiving, pricing agreements and internal inventory management.

Education

High School Diploma -

Miami Palmetto Senior High
Miami, FL
06-2023

Skills

  • Inventory management
  • Food safety
  • Customer assistance
  • Point of sale operation
  • Conflict resolution
  • Employee training
  • Effective communication
  • Team collaboration
  • Interpersonal skills
  • Customer engagement

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited

Certification

  • Class D Security License/Certificate (CST2025005474)
  • Food Handlers Certificate (147659-j819k8a)

Affiliations

  • Current Student Pilot

References

References available upon request.

Timeline

Crew Member

Raising Canes
10.2024 - Current

Deli Clerk

Publix
06.2024 - 10.2024

Cross Trainer

Shake Shack
09.2021 - 06.2024

High School Diploma -

Miami Palmetto Senior High

Similar Profiles

CREATE PROFILE
Brandom Montero