Brandon Adams
Summary
Accomplished General Manager with a proven track record at Hungry Howie's Pizza, Inc, enhancing operational efficiency and employee satisfaction. Skilled in leadership and operations management, successfully boosted sales through strategic planning and fostered strong partnerships. Expert in labor cost controls and team building, achieving significant improvements in productivity and customer loyalty.
Overview
12
12
years of professional experience
Work History
General Manager
Hungry Howie's Pizza, Inc
12.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Supervisor/Shift Leader Manager
Papa John's Pizza
11.2022 - 11.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Online Grocery Associate/Service Desk Agent
Walmart
10.2021 - 11.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Supervisor/Shift Lead Manager
Papa John's Pizza
06.2012 - 08.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Lake Central High School
Saint John, IN06.2008
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Employee Scheduling
- Administrative Skills
- Labor Cost Controls
Timeline
General Manager
Hungry Howie's Pizza, Inc
12.2023 - Current
Supervisor/Shift Leader Manager
Papa John's Pizza
11.2022 - 11.2023
Online Grocery Associate/Service Desk Agent
Walmart
10.2021 - 11.2022
Supervisor/Shift Lead Manager
Papa John's Pizza
06.2012 - 08.2020
High School Diploma -
Lake Central High School
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