Brandon Aguilar
San Antonio
Summary
Dynamic and Results-Driven Talent Acquisition and Account Management Executive with a proven track record leading high-impact Master Service Provider (MSP) programs across commercial and government sectors. Expert in end-to-end recruitment operations, workforce planning, performance management, and strategic client engagement. Skilled in developing and leading high-performing teams, driving retention, enhancing employee relations, and implementing scalable talent solutions. Known for rapidly building trust with clients, delivering measurable results, and executing process improvements that align with organizational goals. Committed to exceeding client expectations through continuous innovation, service excellence, and a deep understanding of workforce needs.
Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.
Overview
15
15
years of professional experience
Work History
Director, Strategic Accounts
InGenesis
San Antonio
10.2018 - Current
- Lead strategic oversight and management of key MSP accounts across diverse industries including Healthcare, Government, IT, and Entertainment.
- Serve as primary client liaison, ensuring satisfaction through high-touch relationship management and consistent service delivery.
- Drive revenue growth by identifying and executing opportunities for account expansion, cross-selling, and solution enhancements.
- Manage and mentor onsite Program Teams, including Associate Directors and Recruitment Leads, to ensure alignment with client expectations and organizational KPIs.
- Develop and implement process improvement initiatives to enhance operational efficiency and reduce turnaround times.
- Facilitate Quarterly Business Reviews (QBRs) with executive client stakeholders, presenting performance metrics, risk mitigation strategies, and growth opportunities.
- Collaborate with Supplier Relations and Quality Assurance teams to strengthen supply chain partnerships and improve delivery performance.
- Conduct weekly one-on-one meetings with direct reports to assess account health, troubleshoot issues, and prioritize upcoming initiatives.
- Successfully led the implementation of InGenesis’ first enterprise-level, full-service talent management program, integrating ATS and VMS systems (Fieldglass and Vector) to support scalable recruitment and workforce management.
Senior Manager, Talent Acquisition
InGenesis
San Antonio
09.2012 - 10.2018
- Overseen team of Talent Acquisition Specialist, and Employee Engagement Specialist.
- Implemented staffing processes, held training behavioral interview techniques & retention.
- Ran full lifecycle recruiting for field and overhead roles using direct sourcing, internet mining and creative staffing results.
- Managed the implementation of the first full-service Talent Mgmt. program consisting of online strategic recruitment and implemented a fully automated HR / MSP / VMS systems alongside our clients.
- Managed complex employee relations issues.
- Provided coaching and consultation to staff on HR policies and benefits.
- Worked closely with client / vendors during implementations and ongoing services.
ER Admissions / Transfer Coordinator
South Texas Regional Medical Center
Jourdanton
10.2010 - 09.2012
- Work with the Nursing staff and House Supervisors to find rooms for patients who needed to be changed from out-patient to in-patient status; collect personal information for billing purposes and collections as patients are discharged.
- Call patients and pre-register after receiving Physicians orders, obtain patient information for billing purposes, billing authorization & verification, medical coding, and customer service.
Education
High School Graduate -
Reagan County High School
Southwest College of Real Estate - Real Estate Principles, Marketing, Law of Contracts
Southwest College of Real Estate
Project Management Academy -
Project Management Academy
Skills
- Client relationship management
- Strategic account management
- Process improvement
- Cross-functional collaboration
- Revenue growth strategies
- Conflict resolution
- Operations management
- Industry knowledge
Volunteer Experience
- Relay for Life
- American Diabetes Association
- Fisher House
- PAHO
- Matt Karns Memorial Run
- NGLCC
- Tennis Club of San Antonio
Timeline
Director, Strategic Accounts
InGenesis
10.2018 - Current
Senior Manager, Talent Acquisition
InGenesis
09.2012 - 10.2018
ER Admissions / Transfer Coordinator
South Texas Regional Medical Center
10.2010 - 09.2012
High School Graduate -
Reagan County High School
Southwest College of Real Estate - Real Estate Principles, Marketing, Law of Contracts
Southwest College of Real Estate
Project Management Academy -
Project Management Academy