BRANDON ARMOR
Sales Professional
Aurora,CO
Summary
Resourceful sales professional willing to demonstrate sales prowess. Proven leadership and management skills with great salesmanship. Outgoing and friendly worker offers tech-savvy mentality and specialization in all areas of sales.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Lead Sales Associate
AT&T Mobility
Aurora, CO
01.2018 - 08.2022
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
- Reported sales data to upper management for review.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
- Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
Lead Retail Sales Consultant
Sprint
Aurora, CO
03.2017 - 01.2018
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Mentored and trained several sales associates for two store locations.
Assistant Manager
Sprint
Denver, CO
01.2014 - 09.2017
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Education
Bachelor of Arts - Advertising
Metropolitan State University of Denver
Denver, CO 08.2001 - 12.2005
Skills
- Account Oversight
- Account Development
- Lead prospecting
- Converting Leads
- Strategic Sales
- Product & Service Sales
- Forged and nurtured impactful relationships with customers to
- Cultivate loyalty, boosting customer satisfaction ratings
- Maintained optimal financial controls by following loss prevention
- Procedures and protecting cash assets
- Completed efficient store resets to prepare the store for special
- Promotions and seasonal updates
- Conducted research, gathered information from multiple sources,
- MS Office
- Adaptable and Flexible
- Team Leadership
- Excellent Written and Verbal Communication
Timeline
Lead Sales Associate
AT&T Mobility
01.2018 - 08.2022
Lead Retail Sales Consultant
Sprint
03.2017 - 01.2018
Assistant Manager
Sprint
01.2014 - 09.2017
Bachelor of Arts - Advertising
Metropolitan State University of Denver
08.2001 - 12.2005
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