Brandon Baker
Ocoee
Summary
Proven track record in enhancing customer satisfaction and job efficiency, notably at each space of employment. Skilled in customer service and time management, demonstrated through successful task completions. Excelled in maintaining high standards of cleanliness and service, ensuring positive customer & team mate experiences. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Associate
McDonald's Restaurant
12.2022 - 06.2024
- Greeted customers and offered assistance for increased customer satisfaction.
- Processed orders accurately, to ensure quick delivery of service to customers.
- Enhanced customer satisfaction by providing friendly service during busy meal times.
- Greeted customers pleasantly and answered menu questions.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by showing tasks and coaching during daily activities.
Lawn Care Assistant
MSLH Service Inc.
04.2020 - 08.2023
- Maintained clean property appearance, thorough debris removal and cleanup after each service.
- Increased customer contracts by providing friendly, tailored customer service
- Removed weeds, hazards, and debris from common pathways to improve usability
- Reduced equipment downtime with routine maintenance checks and proper operation.
- Worked with care team to complete large projects successfully.
- Enhanced customer satisfaction with timely and efficient lawn maintenance services.
Crew Member
Airtime Trampoline Park
12.2021 - 06.2022
- Displayed strong multitasking abilities, handling multiple tasks at the same time, without losing quality.
- Worked well with teammates and accepted coaching from management team.
- Maintained indoor park cleanliness and appearance through regular cleaning & maintenance
- Monitored youth during party and indoor park play.
Youth Counselor
Samuel B. Community Center
06.2020 - 08.2020
- Watched youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Managed youth in onsite activities to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Maintained and sanitized community center
- Assisted the program director with program youth curriculum
Education
High School Diploma -
John Glenn
Westland, MI06.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Reliable and Dependable
- Team Collaboration
- Flexible and Adaptable
- Courteous and Professional
- Debris Removal
- Basic landscaping
- Using hand tools
- Maintaining equipment
- Trimming and weeding
Timeline
Associate
McDonald's Restaurant
12.2022 - 06.2024
Crew Member
Airtime Trampoline Park
12.2021 - 06.2022
Youth Counselor
Samuel B. Community Center
06.2020 - 08.2020
Lawn Care Assistant
MSLH Service Inc.
04.2020 - 08.2023
High School Diploma -
John Glenn
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