Brandon Barrows
Cincinnati
Summary
Proven leader and efficient multitasker, adept at inventory control and fostering team collaboration. At Pirates Cove Tropical Bar & Grill, I spearheaded operations, enhancing service delivery and customer satisfaction. My strong customer service skills and adaptability led to significant improvements in workflow and team performance, showcasing my commitment to excellence and reliability in high-volume environments.
Overview
10
10
years of professional experience
Work History
Bartender
Huddles Cafe
10.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Assistant General Manager
Pirates Cove Tropical Bar & Grill
03.2017 - 11.2023
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Assisted employees serving high customer volumes during special events, nights, and weekends.
- Managed scheduling and payroll, optimizing labor costs while maintaining staff and customer satisfaction.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
Server
Outback Steakhouse
06.2015 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, handled cash and credit card bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Accounting And Finance
Cincinnati State Technical And Community College
Cincinnati, OH01-2028
High School Diploma -
Anderson High School
Cincinnati05-2010
Skills
- Efficient multitasking
- Highly reliable
- Team player attitude
- Inventory control
- Team leadership expertise
- Strong customer service
- Quick decision making
- Cleanliness and sanitation
- Adaptable work style
Timeline
Bartender
Huddles Cafe
10.2018 - Current
Assistant General Manager
Pirates Cove Tropical Bar & Grill
03.2017 - 11.2023
Server
Outback Steakhouse
06.2015 - 03.2021
No Degree - Accounting And Finance
Cincinnati State Technical And Community College
High School Diploma -
Anderson High School
Similar Profiles
Sammy SmedleySammy Smedley
Law Clerk/legal intern at Huddles Jones Sorteberg & CampbeilLaw Clerk/legal intern at Huddles Jones Sorteberg & Campbeil
Heidi RestemeyerHeidi Restemeyer
Early Childhood Educator at Huddles and Cuddles Play CentreEarly Childhood Educator at Huddles and Cuddles Play Centre
Phuc VuPhuc Vu
Cafe Staff Member at Terrace Cafe/Worcester CafeCafe Staff Member at Terrace Cafe/Worcester Cafe