Julius Ale
Summary
Food and beverage leader with a background in high-volume bar operations, guest relations, and staff scheduling. Promoted from bartender to bar manager and built strong service standards through clear communication, conflict resolution, inventory control, and team coordination. Known for supporting fast, compliant, customer-focused service in busy settings.
Overview
11
11
years of professional experience
Work History
Bartender
Jaxson's
San Francisco
03.2021 - Current
- Served a diverse clientele at one of the busiest bars in the Marina District, with sales up to 60-70k per week.
- Prioritized speed of service while delivering excellent customer service in a high-volume bar environment.
- Executed opening and closing duties, ensuring accurate tip reporting and efficient checkouts.
- Adapted to new covid laws and mandates, implementing state and city changes to maintain compliance.
Bar Manager
Underdogs Cantina
San Francisco
03.2022 - 10.2023
- Promoted from bartender to Bar Manager in 3 months.
- Managed the business aspects of the bar, such as keeping inventory and reordering supplies, managing budgets, and setting goals.
- Hired and trained staff to provide excellent service to patrons.
- Developed efficient staff schedules and addressed conflicts promptly to ensure optimal staffing during peak hours.
- Maintained fine dining service standards within a casual atmosphere to enhance customer experience.
- Resolved conflicts with difficult customers and managed high-pressure situations through effective communication and de-escalation techniques.
Manager
Serious Leisure
San Francisco
08.2015 - 03.2020
- Opened new restaurant in 2015, building and leading team of 50 employees.
- Promoted within 6 months from front of house service staff to management, overseeing 60 employees and serving 200+ customers a day.
- Designed and implemented effective ways of operating to ensure excellent customer service, resulting in repeat customers.
- Operated in a manager, server, and bartender capacity while promoting a new restaurant concept in a competitive market.
- Fostered engaging team culture that cultivated loyal customers and ensured high-quality service.
Bartender/Server
Chambers Eat & Drink
San Francisco
08.2018 - 01.2020
- Served a diverse clientele at one of the most iconic hotels in San Francisco.
- Organized and prepared bar for parties and buyouts, ensuring smooth service and guest satisfaction during high-demand shifts.
- Managed inventory by ordering groceries and liquor, creating specialty cocktails to enhance guest experience.
- Assisted servers and bussers on the floor during busy shifts, contributing to efficient service and customer satisfaction.
Skills
- Cash handling and tip reconciliation
- POS systems management
- Inventory control and management
- Alcohol compliance and beverage ordering
- Staff scheduling and guest relations
- Conflict resolution and efficient multitasking
- Tip reconciliation
- Staff scheduling
- Guest relations
- Conflict resolution
- Efficient multitasking
Timeline
Bar Manager
Underdogs Cantina
03.2022 - 10.2023
Bartender
Jaxson's
03.2021 - Current
Bartender/Server
Chambers Eat & Drink
08.2018 - 01.2020
Manager
Serious Leisure
08.2015 - 03.2020