Overview
Work History
Education
Skills
Timeline
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Brandon Baskerville

Philadelphia,PA

Overview

8
8
years of professional experience

Work History

Server

Concord Country Club
05.2023 - Current
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Coach

Synergy Volleyball Club
11.2021 - Current
  • Host practices and trained high school players to reach their highest potential 3 days a week
  • Ran rigorous practices and kept players engaged throughout practice
  • Design lineups and gameplans during tournaments and had to have quick problem solving abilities and make in game decisions.

Supervisor/Shift Leader/Server

Granite Farms Estates
02.2017 - Current
  • Before every dining shift, review and get familiar with the menu to be able to present the menu to the best of my ability to the residents
  • Train new staff members
  • Observe and assess new servers' interactions with residents throughout dinner service.

Server

P.J. Whelihan's
03.2022 - 08.2024
  • Responsible for high-volume food service working with a full spectrum of customers
  • Acquired exceptional multi-tasking skills working in a fast-paced restaurant and bar
  • Creating a memorable experience for customers
  • Taste-tested all menu items to ensure I could made food and beverage suggestions
  • Stayed up to date with menu specialties and menu deviations if items were running out and would communicate changes to customers
  • Promptly addressed customer concerns or dissatisfaction to mitigate any escalation inquiries.

Store/Warehouse Associate

P and P Fabulous Finds
07.2020 - 08.2022
  • Verified the amount of cash in the register before opening and calculated daily net sales to close register
  • Completed several transactions via card or cash as well as returns and refunds
  • Maintained the store throughout the day and greeted and assisted customers
  • Updated spreadsheets in excel for references and assisted with heavy lifting in the warehouse
  • Managed a project verifying that the online listings matched the current inventory.

Food Runner

Teca
01.2017 - 07.2017
  • Worked directly in kitchen, receiving entrees, preparing side orders, and incorporating any condiments
  • Delivered food to appropriate tables, while ensuring customers were completely satisfied with their orders
  • Cleaned and sanitized kitchen and food service window during busy dining shifts
  • Closed the kitchen, cleaning and reorganizing all areas and confirming that all duties were completed for the day.

Education

Bachelor of Science - Biology

Neumann University
Aston, PA
05.2024

High School Diploma -

Cardinal O'Hara
Springfield, PA
06.2020

Skills

  • Front of House Management
  • Networking while also providing customers with excellent dining service
  • Interpersonal Relationships

Timeline

Server

Concord Country Club
05.2023 - Current

Server

P.J. Whelihan's
03.2022 - 08.2024

Coach

Synergy Volleyball Club
11.2021 - Current

Store/Warehouse Associate

P and P Fabulous Finds
07.2020 - 08.2022

Supervisor/Shift Leader/Server

Granite Farms Estates
02.2017 - Current

Food Runner

Teca
01.2017 - 07.2017

Bachelor of Science - Biology

Neumann University

High School Diploma -

Cardinal O'Hara

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Brandon Baskerville