Highly motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Shift Lead/Employee Training Coordinator
Tom's Watch Bar
07.2023 - Current
Completed store opening and closing procedures.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Server
Richard DeShantz
09.2021 - 05.2023
Keeping the bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Bar Lead
Jimmy D's On Carson
04.2021 - 08.2021
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Bartender
Big Burrito Restaurant Group
12.2019 - 03.2021
Served high customer volumes during special events, nights, and weekends.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Education
High School Diploma -
Northern Bedford County High School
05.2017
Skills
Communication
Time Management
Teamwork
Adaptability
Employee Training
Decision-making capabilities
Timeline
Shift Lead/Employee Training Coordinator
Tom's Watch Bar
07.2023 - Current
Server
Richard DeShantz
09.2021 - 05.2023
Bar Lead
Jimmy D's On Carson
04.2021 - 08.2021
Bartender
Big Burrito Restaurant Group
12.2019 - 03.2021
High School Diploma -
Northern Bedford County High School
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