Cathy Humphrey
401 Park Ave #3 Medford,Oregon
Summary
Results-focused Employee Training Coordinator and Shift Leader, highly effective at training and mentoring new employees on company and industry standards. Top skills in all areas and positions at my current place of employment.
Overview
5
5
years of professional experience
Work History
Employee Training Coordinator/Shift Lead Manager
Cracker Barrel Old Country Store Inc
Medford, OR
10.2018 - Current
- Supported onboarding of new employees by hosting orientation sessions.
- Provided feedback on employee progress during training sessions.
- Reviewed post-training assessments from participants in order to measure success rates across different programs offered by the organization.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Ensured compliance with all applicable laws related to workplace safety and other regulations regarding staff education.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Created and implemented training program to improve employee performance.
- Conducted new hire orientation programs to introduce company policies and procedures.
- Organized handbook and course documentation for participants.
Education
High School Diploma -
Montgomery High School
Santa Rosa, CASkills
- Attention to Detail
- Verbal Communication
- Computer Skills
- Data Entry
- Problem Resolution
- Customer Service
- Self-Directed
- Analytical and Critical Thinking
- Flexible and Adaptable
- Relationship Building
- Analytical Thinking
- Multitasking
- Quality Assurance
References
- Matt Bilyeu, Former Manager 541-727-2701
- Jill Jamieson, Case Worker, Adult Protective Services 503-383-4063
- Paul Underwood, Mentor 541-200-4505
Timeline
Employee Training Coordinator/Shift Lead Manager
Cracker Barrel Old Country Store Inc
10.2018 - Current
High School Diploma -
Montgomery High School
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