Megan Borstad
Marlton,New Jersey
Summary
Creative professional with hands-on experience and strong commitment to achieving results. Proven ability to support and enhance creative processes, ensuring high-quality memories and experiences. Known for excellent teamwork, adaptability, and key skills in organization and project management.
Overview
13
13
years of professional experience
Work History
Employee Training Coordinator/ Shift Leader
Cracker Barrel
03.2023 - 07.2024
- Updated training records and curriculum materials database routinely
- Monitored progress of trainees, providing constructive feedback and additional support providing coaching and mentoring to employees.
- Led onboarding and training of new hires to fulfill business requirements.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assistant Manager
Game Stop
02.2020 - 01.2021
- Interact with Customers on a daily basis
- Responsible for the Daily Banking Receipts
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Meet or Exceed Sale Goals
- Supervised day-to-day operations to meet performance, quality and service expectations.
Teller 1
Beneficial Bank
02.2018 - 01.2020
- Interact with Customers on a daily basis
- Data Entry
- Responsible for the Cash Vault
- Follow Audits
- Assist Customers with their Banking
- Confidential Employee
- Proficient in Microsoft Office
Retail Manager/Bakers Assistant
Cake Stand Bakery
05.2016 - 02.2018
- Meticulously assisted with measuring and mixing ingredients
- Assisted Customers with their orders
- Maintained daily inventory
- Training new Associates
Server, Hostess, Prep Cook, Grill Cook, Shift Leader
Cracker Barrel
06.2011 - 04.2016
- Customer service, greeting visitors
- Handling and managing the customers compliant efficiently
- Ensuring maximum customer satisfaction
- Team Leader
- Awarded multiple times by Cracker Barrel for my excellent performance
Education
Culinary School - Pastry Arts
Burlington County College
Mt. Holly, NJGraduated -
Cherokee High School
Skills
- Customer Service/Support
- Personnel Management
- Research & Analysis
- Event Management
- Schedule Management Professional
- Organizational Skills
- Microsoft Office Suite
- Interpersonal/Proofreading
- Decision Making
- Attention to Detail
- Relationship Building
- Problem Solving
Timeline
Employee Training Coordinator/ Shift Leader
Cracker Barrel
03.2023 - 07.2024
Assistant Manager
Game Stop
02.2020 - 01.2021
Teller 1
Beneficial Bank
02.2018 - 01.2020
Retail Manager/Bakers Assistant
Cake Stand Bakery
05.2016 - 02.2018
Server, Hostess, Prep Cook, Grill Cook, Shift Leader
Cracker Barrel
06.2011 - 04.2016
Graduated -
Cherokee High School
Culinary School - Pastry Arts
Burlington County College
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