Brandon Bermudez
Miami,FL
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Sales Associate
Pet Supermarket Inc.
Miami, FL
09.2023 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Maintained merchandise presentation by stocking and rotating merchandise.
Lot Associate
The Home Depot Inc
Miami, Florida
06.2022 - 07.2023
- Greeted customers entering store and directed towards appropriate departments to aid in prompt location of desired products or service providers.
- Gathered stray carts from parking lot and within store to free aisles and parking lot of obstacles.
- Loaded cement bags, mulch and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
- Collected trash scattered about parking lot or left in carts to provide customers with clean, comfortable shopping environment.
Education
High School Diploma -
Miami Senior High School
Miami, FL06-2024
Associate of Arts - Mechanical Engineering
Miami Dade College
Miami, FLSkills
- Product Sales
- Promotional support
- Upselling
- Payment Processing
- Teamwork and Collaboration
- Reliability
Affiliations
- Marched in my high school's marching band and played Alto Saxophone.
- Frequent gym-goer.
Accomplishments
- Won 2 certificate awards for upselling product at Pet Supermarket based off of DPT. (Dollar-Per-Transaction)
- Won a Homer Badge at Home Depot for reinforcing their CORE values.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Volunteer - Breakthrough Miami
- Volunteered at Breakthrough Miami at Ransome Everglades Middle during 2020-2021.
- Helped teaching assistants run errands and get supplies for them when needed.
References
References available upon request.
Timeline
Sales Associate
Pet Supermarket Inc.
09.2023 - Current
Lot Associate
The Home Depot Inc
06.2022 - 07.2023
High School Diploma -
Miami Senior High School
Associate of Arts - Mechanical Engineering
Miami Dade College
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