Brandon Betz
Aberdeen,South Dakota
Summary
Dynamic leader with a proven track record at Target, enhancing operations and employee engagement through effective training and development. Skilled in operations management and organizational development, I've significantly improved efficiency and team morale. Expert in fostering vendor relationships and adept in schedule management, my approach has consistently elevated customer and employee satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
GM & Food Sales ETL
Target
07.2022 - Current
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Enhanced employee retention, providing ongoing training and development opportunities.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Closing Team Leader
Target
09.2019 - 07.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Assisted upper management in devising long-term strategic goals based on analysis of evening shift performance metrics.
Electronics Consultant
Target
08.2016 - 09.2019
- Contributed to a positive work culture, supporting fellow team members through collaboration on tasks as needed.
- Gained expertise in various electronics products, enabling thorough guidance for customer purchases.
- Maintained a clean and organized work environment, ensuring optimal functionality of all electronic displays.
- Supported loss prevention efforts by closely monitoring high-value items and reporting suspicious activity when necessary.
- Assisted in inventory management, keeping accurate records of incoming stock and reducing discrepancies in product counts.
Education
High School Diploma -
Century High School
Bismarck, ND05-2015
Skills
- Operations management
- Staff training and development
- Vendor relationships
- Schedule management
- Recruitment
- Organizational development
Certification
- Food Safety Certification
Timeline
GM & Food Sales ETL
Target
07.2022 - Current
Closing Team Leader
Target
09.2019 - 07.2022
Electronics Consultant
Target
08.2016 - 09.2019
High School Diploma -
Century High School
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