Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Black

Tacoma

Summary

Dynamic IT Specialist with hands-on experience from the United States Army National Guard, excelling in system troubleshooting and network administration. Proven ability to enhance operational readiness through effective technical support and customer service. Adept at configuring software and maintaining secure communication networks, ensuring high satisfaction and efficiency in all tasks.

Overview

6
6
years of professional experience

Work History

25B Information Technology Specialist

United States Army National Guard
07.2024 - Current
  • Account management and troubleshooting experience.
  • Provided troubleshooting support for hardware and software issues, ensuring operational readiness.
  • Gained hands-on experience with military IT systems, Cisco routers and switches, including network configuration and cybersecurity protocols.
  • Learned to set up and maintain secure communication networks in military environments.
  • Worked alongside peers and instructors to complete IT-related tasks efficiently.

Personal Shopper

Walmart
05.2020 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Offered customer support to those who needed help or were uncertain of products or location of items.

Cook

Qdoba
11.2019 - 05.2020
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

No Degree - Information Technology

Army Advanced Individual Training
Fort Gordon, GA
07-2025

Associate of Applied Science - Criminal Justice

Pierce College
Lakewood, WA
03-2024

High School Diploma -

Lakes High School
Lakewood, WA
06-2020

Skills

  • System troubleshooting
  • Technical support assistance
  • Software configuration
  • Network administration
  • Customer support troubleshooting

Timeline

25B Information Technology Specialist

United States Army National Guard
07.2024 - Current

Personal Shopper

Walmart
05.2020 - Current

Cook

Qdoba
11.2019 - 05.2020

No Degree - Information Technology

Army Advanced Individual Training

Associate of Applied Science - Criminal Justice

Pierce College

High School Diploma -

Lakes High School

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