Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Flexible work and shift schedule with experience operating basic hand and power tools. Strong background in maintenance, general labor, and high volume workspaces. Excellent work performance both individually and as a team with superior attendance.
Overview
5
5
years of professional experience
Work History
Patient Account Specialist
Penn State Hershey Medical Center
Hershey, PA
10.2022 - Current
Planned and completed group projects, working smoothly with others.
Exceeded customer satisfaction by finding creative solutions to problems.
Collaborated with relevant parties to resolve billing issues, insurance claims and patient payments.
Reviewed flagged items daily and resolved issues.
Reviewed monthly aging reports to determine which accounts are past due or require follow up action.
Applied organizational policies and complied with regulations for patient privacy.
Verified insurance coverage for services rendered prior to submitting claims for payment.
Collaborated with medical staff to resolve any billing issues or discrepancies.
Contacted insurance companies to check status of claim payments.
Compared statements against patient files.
Participated in special projects as assigned by management team.
Submitted electronic bills following facility and legal compliance standards.
Performing follow-up, adjustments, refunds, and administrative duties as assigned.
Carpenter's Assistant
Anthony Black
New Cumberland, PA
02.2020 - 10.2022
Assisted journeyman carpenters in installing fixtures and fittings.
Cut materials on job site to prepare for installation.
Prepared workspaces jobs by sanding, caulking and removing dust and debris.
Completed basic and semi-skilled work under direction of fully qualified carpenter.
Applied sealants or adhesives to wood pieces as instructed by the carpenter.
Repaired and/or installed drywall, ceilings and trim and fabricated replacement trim and moldings.
Removed old fixtures such as doors or windows prior to installation of new ones.
Maintained an inventory of all carpentry supplies on-site.
Helped with carrying, lifting, and moving heavy equipment.
Operated hand tools, saws, routers and sanding equipment to prepare materials and finish project surfaces.
Installed baseboards, crown molding, window frames, door frames, and cabinets.
Drilled holes in walls or other surfaces as directed by the carpenter.
Use tools such as hammers, screwdrivers, wrench, painting equipment, shovels, rakes, saws, and mowers.
Assisted in installing carpet, hardwood, and tile floors.
Warehouse Worker & Delivery Driver
Fisher Auto Parts
Mechanicsburg, PA
11.2018 - 03.2020
Collect and receive customers' orders to be delivered.
Prepare orders and match parts with papers to make sure everything is present.
Call customers before leaving warehouse to ensure everything is correct
Drive and deliver to each store, unload, and go over all paperwork.
Fix any IT issues.
Operated forklift to move and receive items in warehouse.
Lift, carry, and move heavy items.
Sort parts to correct bins and locations.
Worked alongside to accomplish goals.
Collaborated with all team members to carry out efficient work with optimal safety.
Inspect products before anything is sent out.
Received and tracked incoming inventory shipments.
Followed established guidelines for picking orders accurately.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Updated inventory and production information using warehouse management systems and scanner guns.
Used digital database to keep records of units and stock moved.
Ensured safety protocols were followed at all times while operating machinery.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Inpatient Certified Pharmacy Technician at Penn State Hershey Medical CenterInpatient Certified Pharmacy Technician at Penn State Hershey Medical Center