Katherine Hallett
Winston Salem,NC
Summary
Detail-oriented Patient Accounts Receivable Specialist bringing three years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Patient Account Specialist
Virtual Business Office Associates
COlumbia, SC
09.2021 - Current
- Fostered strong relationships with insurance representatives to facilitate smooth communications regarding claim submissions, denials, appeals, or underpayments issues that arose during processing stages.
- Utilized computer programs to create invoices, letters and other documents.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Reviewed patient accounts to determine best resolution for claim denials to ensure maximum reimbursement from insurance.
- Maintained 100% quality control on patient accounts.
Childcare Lead Teacher
A Child's World Learning Center
Winston-Salem, NC
07.2005 - 09.2021
- Collaborated with colleagues to develop interdisciplinary lesson plans that connected various subjects.
- Established clear expectations for behavior and academic performance, holding students accountable for meeting these standards.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Evaluated student progress regularly, adjusting instructional methods as needed to improve performance.
Education
Associate of Applied Science - Hospital Billing And Coding
Forsyth Technical Community College
Winston-salem, NC05.2021
Skills
- Eligibility Determination
- Insurance collaboration
- Phone and Email Etiquette
- Team Collaboration
- Analytical and Critical Thinking
- Medicare and Medicaid knowledge
- Insurance Billing
- Interpersonal Communication
- Patient account management
- HIPAA understanding
Certification
CPC-A
Timeline
Patient Account Specialist
Virtual Business Office Associates
09.2021 - Current
Childcare Lead Teacher
A Child's World Learning Center
07.2005 - 09.2021
Associate of Applied Science - Hospital Billing And Coding
Forsyth Technical Community College
CPC-A
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