Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Head of Operations
A Bathing Ape
West Hollywood, CA
09.2021 - Current
Streamlined operational workflows to enhance efficiency across multiple departments.
Implemented inventory management systems improving accuracy in stock levels and order fulfillment.
Led cross-functional teams in strategic planning initiatives to optimize resource allocation.
Developed and executed training programs for staff, fostering skill enhancement and team collaboration.
Analyzed performance metrics to identify improvement areas, driving operational excellence.
Assistant Manager
Octobers Very Own Merchandising
Los Angeles, CA
12.2015 - 02.2020
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Coordinated sales reports, reconciled accounts and made bank deposits.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Supervised warehouse personnel to provide operational guidance and ensure optimal inventory control and productivity.
Education
Dialysis Technician Certification -
Stanbridge University
Irvine, CA
05.2014
High School Diploma -
Carson High School
Carson, CA
06.2012
Skills
Oversaw product and service knowledge enhancement across teams Directed sales monitoring processes to identify trends and opportunities Championed staff development programs to enhance team capabilities Led orientation and training sessions for new hires Managed inventory control systems to optimize stock levels Supervised retail operations to ensure efficiency and customer satisfaction Leveraged Microsoft Office for reporting and analysis Executed audit counts to maintain inventory accuracy Coordinated freight labeling to streamline logistics Supervised shipping and receiving functions to ensure timely delivery Administered point-of-sales systems to enhance customer experience