Brandon Callistus
Brooklyn,NY
Summary
Dynamic and detail-oriented professional with extensive experience as a Pharmacy Technician at Flatbush BH Pharmacy. Proven expertise in manual medication dispensing and exceptional customer service, enhancing workflow efficiency and fostering positive patient relationships. Committed to accuracy and compliance, consistently delivering high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Flatbush Dental
Brooklyn, New York
07.2025 - Current
- Assisted dentists during exams and procedures, providing necessary tools and support.
- Managed patient records using electronic health record systems efficiently and accurately.
- Scheduled appointments and coordinated with patients to optimize office workflow.
- Supported front desk operations by answering calls and addressing patient inquiries.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
Pharmacy Technician
Flatbush BH Pharmacy
Brooklyn, New York
02.2024 - 07.2025
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Pharmacy Technician
Rite-Aid Pharmacy
Brooklyn, New York
01.2022 - 02.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Utilized pharmacy management software for tracking prescriptions and inventory levels.
Education
High School Diploma -
Urban Action Academy
Brooklyn, NY06-2020
Skills
- Manual and automated medication dispensing
- Interpreting and processing medication orders
- Pharmacy law compliance
- Data entry
- Ordering and stocking medications
- Equipment cleaning and maintenance
- Customer service
- Workflow optimization
References
References available upon request.
Timeline
Dental Assistant
Flatbush Dental
07.2025 - Current
Pharmacy Technician
Flatbush BH Pharmacy
02.2024 - 07.2025
Pharmacy Technician
Rite-Aid Pharmacy
01.2022 - 02.2024
High School Diploma -
Urban Action Academy
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