Melina Martinez
West San Gabriel Valley Association of REALTORS
Alhambra,CA
6
years of professional experience
Detail-oriented administrative and member services professional with experience coordinating operations with minimal supervision; while thoroughly maintaining accurate records and databases, that communicate with a diverse set of key stakeholders by managing strict competing priorities in a fast paced-environment. Know for professionalism, discretion, proactive communication, and strong follow through. Has a Bachelor's degree in Sociology with high academic relevant training for healthcare, personnel, public administration, and workplace diversity.
Work History
Member Service Coordinator
2 Years 10 Months- Coordinated member engagement initiatives to enhance communication and strengthen relationships within the association.
- Managing schedules, logistics for training sessions, workshops, guest lists, materials, records, and events to ensure smooth operations.
- Developed and maintained comprehensive member databases using CRM software for streamlined access to information.
- Managed scheduling and logistics for training sessions, workshops, and events to ensure smooth operations.
- Serves as primary point of contact, responding to questions and requests with professionalism, discretion, and attention to detail.
- Manage multiple priorities in a deadline-driven environment while maintaining a positive and service oriented approach.
Administrative Assistant & Sales Support
2 Years 11 Months- Providing front office and operational support, serving as the first point of contact for calls, emails and in-person inquiries for external and internal clients.
- Coordinated scheduling and meetings, optimizing calendar management for efficiency.
- Supported day-to-day operations through organization, multi-tasking on strict deadlines, while providing proactive communication and timely follow-up.
- Managed correspondence and documentation, ensuring timely responses and organized filing systems.
- Developed and maintained customer/vendor databases, enhancing data retrieval processes for improved accessibility.
- Implemented office supply inventory system, reducing costs through efficient resource management.
Education
Bachelor of Science - Sociology
Social Problems & Public Policy - Certificate
Diversity & Inequality - Certificate
Associate of Arts - Communication, Media & Language
Associate of Arts - Social And Behavioral Studies
Skills
Strong foundation in documentation
record maintenance
stakeholder communication
engagement
change control
record retention
follow-up
and coordinating time-sensitive administrative processes.
Academic background in social problems
public policy
healthcare-related program contexts
personnel
law
and public administration.
Confidential information management
experienced working professionally with members/customers that are diverse individuals across workplace and service settings.
Ability to adapt to an ever changing environment
self directed and able to work independently but also collaborates effectively with cross functional teams to complete a goal.
Timeline
Member Service Coordinator
West San Gabriel Valley Association of REALTORS
01.2024 - CurrentRead More
Administrative Assistant & Sales Support
Reboot Tech LLC
02.2021 - 01.2024Read More
University of California, Irvine
Bachelor of Science from Sociology
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University of California, Irvine
Social Problems & Public Policy from Certificate
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University of California, Irvine
Diversity & Inequality from Certificate
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Riverside Community College
Associate of Arts from Communication, Media & Language
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Riverside City College
Associate of Arts from Social And Behavioral Studies
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