Brandon Cates
Madera,CA
Summary
Reliable Slot Dual Rate with 12 years of successful performance in casino roles. Skilled in maintenance and operation of slot machines and other floor games equipment. Efficient and quality-focused with aptitude for accurate cash handling and guest services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Slot Dual Rate
Table Mountain Casino Resort
2011.11 - Current
- Adhered to policies and delivered friendly, clean, fast and safe guest services to positively impact guest experience.
- Answered players questions and resolved disputes to provide excellent customer service.
- Maintained game transactions accurately and thoroughly according to company policies and procedures.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Learned and followed company procedures to maintain consistency and standards.
- Performed minor repairs and made adjustments to slot machines to resolve common problems.
Produce Clerk
Savemart
2006.12 - 2011.11
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
No Degree - General Studies
Clovis Community College
10309 N Willow Ave Fresno CA 93730High School Diploma -
Clovis Adult Education
Clovis, CA06.2010
Skills
- Self-Motivation
- Reliability
- Effective Communication
- Cash Handling Proficiency
- Guest Service
- Conflict Resolution
- Game Rule Knowledge
Timeline
Slot Dual Rate
Table Mountain Casino Resort
2011.11 - Current
Produce Clerk
Savemart
2006.12 - 2011.11
No Degree - General Studies
Clovis Community College
High School Diploma -
Clovis Adult Education
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