Brandon Collins
Orlando,FL
Overview
9
9
years of professional experience
Work History
Personal Vacation Planner
Norwegian Cruise Line
08.2022 - Current
- Enhance customer satisfaction by designing personalized vacation packages and itineraries.
- Maximize sales revenue with well-researched recommendations for travel destinations, accommodations, and activities.
- Provide exemplary customer service during high-pressure situations, resolving issues efficiently while maintaining professional demeanor at all times.
- Improve upselling opportunities by identifying add-on services that aligned with client preferences and budgets.
Rideshare Driver
Uber
12.2019 - 08.2022
- 4.98/5 star reviews with over 2,800 rides completed
- Stayed level headed during encounters with aggressive and inebriated passengers and heavy traffic around tourist areas
- Maintained books including mileage, expenses and income as an independent contractor
Inventory Control Clerk
The Walt Disney Company
07.2017 - 12.2019
- Maintained inventory levels for over one thousand food and beverage products
- Payed all invoices for incoming products
- Discussed with management why certain amounts of product should be ordered in order to reduce spoilage and increase profit
- Contacted vendors for information on the best products to order
- Ran audits for profit and loss reporting
Manager
Pinch a Penny
03.2016 - 07.2017
- Helped our location nearly double its sales both in the store and in weekly pool services
- Counted and ordered products to satisfy store and customer demands
- Helped educate customers as to why they needed professional pool service and recommended specific products and services that would benefit them
- Supervised and trained new and current employees to keep the store running smoothly and to maintain high employee morale
Education
Some College (No Degree) - Athletic Training
University of Mobile
Mobile, ALTimeline
Personal Vacation Planner
Norwegian Cruise Line
08.2022 - Current
Rideshare Driver
Uber
12.2019 - 08.2022
Inventory Control Clerk
The Walt Disney Company
07.2017 - 12.2019
Manager
Pinch a Penny
03.2016 - 07.2017
Some College (No Degree) - Athletic Training
University of Mobile